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Technician was polite and knowledgeable Extremely helpful

Sarah was very knowledgeable and friendly. Did a great job explaining everything. Very pleased. Can’t wait for our new door to be installed.

Technician Tom was very informative and professional. Called about arrival time and was prompt. He explained everything he did and even changed the lightbulb in my door motor casing. I will suggest Prision Garage Door to friends without reservation.

Our service technician was David Simpson. He went over all the different parts of the door and provided options with no pressure to do any additional work. He answered my questions, explained the wearing of different parts on the garage door, just very knowledgeable. We have older doors and also needed one of the indoor garage door openers replaced. Again he explained the options since our model was no longer available. He was prompt, stuck to the cost estimate he provided as well as the timing to complete the job. I am most appreciative of his positive, friendly attitude while answering my questions as the service call was well after “normal” business hours. I ended up replacing springs, cords and rollers on both garage doors due to the age and wear of the components. The price was fair and the service was completely timely.

Micheal was great in all areas. Not one negative thing to say. Very professional and kind. Would refer service to other people .

Our technician (David (A) – Simpson) was excellent! He was very professional and thorough. If we ever have garage door issues again, we will probably choose Precision and hope we get David! David diagnosed our issue as a bad motor. We definitely would have had David install a new one if the estimate of a Genie 1/2 HP chain drive ($695, $595 with coupon) would have been within $100 of a Loew’s Genie 3/4 HP belt drive ($392 installed), but the $200 difference was too much to ignore! Actually, I installed myself and saved an additional $100. I don’t mind paying for good service, but don’t appreciate being gouged. Again, nothing but great reviews for David, just not impressed with Precision’s pricing!

Matt did an excellent job. He was friendly and efficient. He took care of some general maintenance that we were unaware of. Garage works like new. Would definitely use this company again if needed.

Great fast service repair.

Good recognition of the problem. Did not pressure to “up” selling. Very efficient.

service was on time and professionally done . Tech was very helpful. The total cost seemed a bit high for replacement of torsion spring and set of cables for single door.