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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 4,340 of 6,545 testimonials

  • Richard Bass

    05/25/2021
    Tech: Tom Palmer Service: Garage Door Repair Columbus

    Great same day service. Tech (Tom) was very knowledgeable and professional. Great personality. Needed garage door re-leveled after having new concrete floor installed. Tech preformed general maintenance, very thorough.Will give tech and your company 5 stars. Will highly recommend your company.

  • Joe O’rourke

    05/25/2021
    Service: Install Garage Doors Columbus

    We had used Precision before for our garage door needs and were always very satisfied, especially with the same day service. So, when we needed to replace our door, we called Precision. Megan came that day and explained everything to us and we picked out the door and opener we wanted. Within several weeks our door was installed and the new very quiet opener put in. Our installer even went above and beyond and set up the openers in our cars and our phones. We are very, very pleased. Will recommend them to everyone.

  • Linda Williams

    05/24/2021
    Tech: Derek Mason Service: Garage Door Repair Columbus

    My invoice says total invoice & total payment is $915.87. My credit card receipt is for $964.07. I realized there was a discrepancy at the time but assumed it was sales tax. However, the amount is not correct if that is the case. Why doesn’t the invoice show sales tax? Was I overcharged? Also, your initial appt confirmation said En W was my service technician. Derrick called & showed up. His picture was not in your original email. It was disconcerting but since he drove a Precision truck & had a Precision shirt, I had to assume he was legit. He was a little too polite, it made me uncomfortable. Linda Williams

  • Karon Williams

    05/23/2021
    Service: Garage Door Opener Repair Columbus

    I chose Precision to handle my minor automatic garage door issue because they are the one that not only installed MY opener in my condo, but installed the one in my nearby sister’s garage, too. “Dan” came within the 2 hour appointment window (on a Sunday!) as scheduled, quickly fixed the issue, and fixed a couple of other minor things with the opener. We also had a very friendly time talking about my favorite soccer team, the CREW! I will definitely contact Precision again for any issues I have with both my garage door opener and my sister’s. 5 stars FOR SURE!

  • John Hansley

    05/23/2021
    Service: Broken Garage Door Spring Repair Columbus

    Very satisfied with the service and product purchased. The service technician, Daniel G, was very professional, courteous and thoroughly explained the services being provided.

  • Chrystal Reichenbach

    05/23/2021
    Tech: Sarah Crowe Service: Install Garage Doors Columbus

    Precision Garage Door is AWESOME! From the office staff, to the first consultant for the garage door design, to the actual installers, everyone was professional, friendly, efficient, and knowledgeable. They all went above and beyond to make my new garage door experience a pleasant one. I can’t say enough good things about this company and their staff. I would recommend them to anyone needing a new garage door or repair. Their customer service is beyond compare!

  • Curt Rutz please correct

    05/22/2021
    Service: Garage Door Repair Columbus

    The name is Kurt Rutz. Daniel came to service our door problem. I found him personable and knowledgeable. He worked through our problem without taking a break. He gave me a detailed list of the work needed along with the cost. Please tell him we appreciated the work done for us.

  • Jan W

    05/20/2021
    Tech: Dustin Keaton Service: Garage Door Opener Repair Columbus

    I was in a jam after two internet handymen failed to show up. I called Precision shortly before 8:00 am and a serivce man was here taking are of the problem by 10:00 am. Can’t thank them enough for keeping their word and providing the poromised service. Our cars are happy to be inside again! Customer service does still exist with the right company.

  • Craig Maul

    05/20/2021
    Tech: Derek Mason Service: Garage Door Opener Install Columbus

    Suddenly Wednesday evening we had a broken garage door opener. Saw an advertisement for garage door repair, etc. and called Precision Thursday morning. Derrick was available at 2:00 Thursday afternoon. He was very friendly, courteous, knowledgeable and efficient. New garage door opener by 4:00 Thursday. If you need a very competent garage door technician. Call Precision and ask for Derrick.

  • Mike Murray

    05/20/2021
    Tech: Tom Palmer Service: Garage Door Repair Columbus

    Great service and friendly service person who knew what the problem was right away.