Trusted by Thousands of Homeowners

Last night, August 8th, I discovered that our garage door springs needed to be adjusted. I didn’t want to take the chance that the springs would break or that the extra strain would damage the motor. While trying to decide who to call I remembered your TV ads and gave Precision a call about 5:00 p.m. A service appointment was easily set up and your employee, David Morgan, arrived as promised about 6:30 p.m. David adjusted the spring tension on the door and now the door operates properly. Thanks for your company’s prompt and excellent service.

our experience with david was good explain what our problem was it’s working for us for now and he was very nice . David Crowe Very good sales person .and professional and helpfull

I had to call at 630 on a Saturday evening. They arrived quickly that evening with no extra charges. The technician was kind and professional and took care of business! What more could we ask for.

I was pleasantly shocked at how nice and knowledgeable your technician, Patrick Mulligan, was yesterday.. I explained to Patrick that my garage door seemed to be working fine, but I wanted some preventive maintenance done. Patrick explained to me the various levels of maintenance he could service, and the cost of each. Totally my choice! No high pressure! As he finished the job, Patrick explained to me exactly what he had done. Excellent follow-up! As far as your company’s response. I called late in the afternoon this week, Patrick arrived at approx. 8:20 a.m. the next morning, calling me first, that he was on his way. Excellent service! The only suggestions I want to give is that I think you could cut back on your TV ads, and you need more detail on this page concerning the service done. Look at my case. I probably used 6 service jobs on your list, and you only gave me one choice! Thank You.

I spoke to I want to say Anna after hours yesterday evening. Derek was at my house to make repairs under warranty. I appreciate the fast friendly and responsive service. Took a lot of worry off my mind not being able to securely shut my garage door. Awesome !! Thank You Very Much! From a satisfied customer!

Joshua did an outstanding job replacing my garage door opener!

My service was OUTSTANDING! David called me around 11:00 and said he was in my area and if I was free he could come over now instead of 4:00pm. I wasn’t home but told him that was fine I would meet him there. We both arrived at exactly the same time . He was very polite and took the time to explain what was wrong and what I needed to fix my issues. When he was finished he took some extra time to help make sure the opener in my car was working as well as the remotes, keypad, and button by my back door. He also showed me how to change the light bulbs in the motor box. In my opinion his customer service skills are the best I’ve ever seen. I hope I don’t have another issue for quite a while but if I do I will certainly ask that you send him. He also cleaned up and took all the old parts with him. My garage door really is a lot more quiet now. Thanks Mike ODell

Because you are a Genie dealer, I made appointment for a technician to come replace my keypad on August 1. After the keypad was replaced, I was looking for an itemized receipt showing the costs for the keypad and the costs for labor. I received a receipt, only after calling to request one, which showed the cost of the keypad to be $173 and then $20 for “fleet maintenance”. There was no itemization and it really looks like I got gouged for the keypad. When my husband called, Kimberly told him that the company would knock at least $93-$100 off the payment and refund it to our card. That was on August 1. It is now August 6. The money has not yet been refunded – AND – when the keypad was used to leave the house today, it FELL APART IN PIECES!!!! We will be calling later to address that with your company. I am so disappointed with your service and explanation of costs that I wish I could give ZERO STARS!!!!

We had a wonderful experience with Precision! Our garage door opener system broke unexpectedly. I made a call into Precision late in the evening on a Monday and they had someone at my home to help the following morning on Tuesday. Mike was extremely helpful and kind. He had everything set up and ready to go for us in no time! We are extremely grateful for the support and help and will definitely recommend this company to our friends! Thank you!

This was a great experience all the way around. Megan came out to the house and knew so much about garage doors! I ended up getting one with little windows, and it’s a game changer. No more walking into a dark cave! And it has a lot of curb appeal. I never thought I would be excited about a garage door, but I love it and it changed the whole look of my house. It came in on time and Joe did a great job installing it. I’m glad I got the door with insulation, so it won’t be so cold in the winter. Also, the decorative handles are magnetic, so you can put them wherever you want. I love it!!!