Trusted by Thousands of Homeowners

Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read the customer’s own words.

Precision Garage Door Service® of [location] map
BBB Precision Garage Door Service of Columbus
Google Reviews Precision Garage Door Service of Columbus
LiftMaster Precision Garage Door Service of Columbus
Genie Precision Garage Door Service of Columbus
Amarr Diamond Precision Garage Door Service of Columbus

Showing 1,950 of 6,545 testimonials

  • Laurie Takacs

    08/17/2024
    Service: Broken Garage Door Spring Repair Columbus

    We were traveling all day Friday and arrived home around 9pm. I closed the garage door and there was a loud crash as the spring broke. Both of our cars were inside the garage and we were stuck. My husband said call Precision Repair and I did at 925pm. The polite young lady gathered information and offered me an appointment between 8-12 the following morning. Tom called at 0815 to let me know he was on the way. Tom was friendly, organized and informative. He updated our garage door hardware, new springs and garage door opener. We would highly recommend Tom and Precision. We are grateful for making us a priority and getting us to our appointment! Many thanks Tom! You are awesome!

  • Margaret McCullough

    08/17/2024
    Service: Garage Door Opener Repair Columbus

    I called late Thursday and was able to book a repair or replace on this Saturday. The repair man walked me thru the problems and we decided to install a new opener. He worked on the door and took less that 4 hours to complete all the work. He explained all the new options and how everything works. He was very polite, nice and detailed in his explanations. I would recommend your business to others.

  • Donna Volkert

    08/16/2024
    Service: Garage Door Repair Columbus

    He is a great service person . Friendly, kind and dedicated. Thank you for sending him as he solved my problem!

  • Robert King

    08/16/2024
    Tech: Joe McCormish Service: Garage Door Repair Columbus

    Quick response, clear explanations of options and respectful of property.

  • Tammy Adams

    08/16/2024
    Service: Broken Garage Door Spring Repair Columbus

    joshua walker was very efficient and arrive in good timely matter,

  • Nick Damato

    08/16/2024
    Service: Garage Door Opener Install Columbus

    Garage door opener works great, but we received no invoice/receipt to detail what we paid for. Have been checking email.

  • Harding Kirchhoff

    08/14/2024
    Tech: Joe McCormish Service: Garage Door Opener Repair Columbus

    Very prompt service. The technician was knowledgeable and fixed the problem quickly and then proceed to check and make sure everything was lubricated and working satisfactory.

  • Sommer Althaus

    08/14/2024
    Service: Install Garage Doors Columbus

    In a world where customer service and efficiency is seemingly diluted, Precision Garage Door exceeded my expectations in these realms! I attempted to go through a family friend for my garage door repair, but after not hearing back for a day, I set up time with Precision on Monday 8/12 for Tues 8/31. Tom reached out promptly Tuesday morning with a courtesy call and to provide timeframe expectations. When he arrived, he got right to work with writing up an estimate for me, and then, subsequently, two additional estimates once I added on a secondary service and he noticed it may be advantageous to replace my entire door. Tom was thorough, friendly, professional, and knowledgeable. As a single young woman, it’s never comfortable having contractors out to your home when you aren’t sure of their agendas, i.e. upselling unnecessary components of a job or product, but Tom was thorough in what I needed and why. Once I agreed to have my door replaced, he scheduled me the same day with an installer! The installer, I didn’t get his name, was the same caliber of professional. Friendly, helpful, respectful, just really wonderful customer service. He got my door installed, but was unable to install the new motor/opener due to my electrical wiring intact- he thoroughly explained why he was unable to do so, and advised if someone could detach the wiring and cap it off, to give them a call back and they would return to install the motor/opener. He even called the office preemptively to ensure that the price I was quoted was locked in for 90 days. All in all, I am 12/10 pleased with the services rendered by these two gentlemen. The best home repair professionals I have had out to my home in four years (and there’s been a lot- unfortunately). Thank you, Precision, for helping me swiftly and effectively when I was in a bind. I will be recommending Precision to friends and family!

  • Kate Brownlowe

    08/14/2024
    Tech: Derek Mason Service: Garage Door Repair Columbus

    We have used Precision Door for years and have always worked specifically with Derek. The company is incredibly reliable and honest. Derek has always treated us incredibly well and clearly knows all the ins and outs of garage doors, their machinery, and their upkeep. We are incredibly happy with this company and would recommend them to anyone!

  • Linda Bradley

    08/13/2024
    Service: Garage Door Repair Columbus

    From my first phone call to the completion of having my garage door fixed I was extremely impressed with the courtesy and kindness of your employees. The repair man was extremely knowledgeable and helpful. I will not hesitate to refer you to others. Definitely a five star experience!