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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 5,800 of 6,545 testimonials

  • Sid Geller

    10/18/2014
    Service: Broken Garage Door Spring Repair Columbus

    Excellent service- quick, reliable, timely. The technician came out as scheduled and did all of the necessary repairs. He explained the various options, warranties, etc.

  • Amy Levine

    10/18/2014
    Tech: Tom Palmer Service: Garage Door Repair Columbus

    Thank you so much for sending Tom out to repair my aging garage door and opener. He returned twice for problems after he repaired the door until I was a satisfied customer. I know I will be replacing this door and opener in the future, but it is working well again. When it is time to replace I will call your company because your customrr service is excellent!

  • Gina Simmons

    10/17/2014
    Service: Install Garage Doors Columbus

    Well thanks to the owner, Beth, my problem has been resolved. I truly appreciate her concern regarding the issue with my garage door. After it was installed (none of us noticed it right away), we saw there were some defects in each panel of the garage door (sort of like welts in the metal). I was also not completely happy with the color, as it turned out a bit too dark to match the top trim. But Beth heard me out, and resolved this problem. She even got me another color, which I truly appreciate. I really appreciate Beth’s kindness in resolving this issue. Some companies might have just “blown me off” and ignored my concerns. I am very happy with the results of the new door. I even decided to upgrade a notch for a bit more insulation, and wow, this door looks awesome! Very solid. Thank you Beth, and Gary for putting the door in. Gary is very good at his job too. I would highly recommend this company to anyone.

  • Walt Abood

    10/17/2014
    Service: Broken Garage Door Spring Repair Columbus

    Had a new spring installed today. Receptionist was as strong as I’ve ever encountered in terms of professionalism and that was just the intro to this company. I called about 9:00 am and the door was fixed by 2:45 pm. Tim was professional and courteous. He explained things thoroughly and I paid what I expected to pay. This isn’t something you want to deal with every day, but I’m a customer for life at this point. Well done.

  • Gina Simmons

    10/15/2014
    Service: Install Garage Doors Columbus

    Gary was superb, very considerate, knew his job extremely well, and was very professional. I feel lucky to have him install my new garage door. Thank you all! Genna, in your office was very considerate and compassionate as well. The only issue I had was that your supplier refused to void out the door I ordered because he said it is a less ordered door and he did not know if he could sell it again. My door completely broke, forcing me to leave my car outside until the door came. So I asked for another door you had in stock. You could have come out with another door the next day, but because the supplier was not willing to cancel his door, and allow me get one you had in stock, I was forced to leave my car out overnight for more than a week on a busy, very dangerous and fairly high crime street. That upset me that your supplier thought it was more important to turn a profit for himsef, then to be concerned for my safety, and the safety of my vehicle. There is an exression: “The number one cause of poverty is greed.” Don’t you think that was selfish of your supplier? Anyway, other than that I am very happy with your company and the door. Thank you.

  • Robert Stone

    10/15/2014
    Service: Garage Door Repair Columbus

    We thank you very much for being so prompt in getting our garage door repaired. Our cars aren’t used to being left out so it was very much appreciated that you had a technician here for us this morning. I didn’t know who to call as it had been a long, long time since we had to have repairs on the garage door. I went to the yellow pages and found Precision, which was a name familiar to me. Thank you for a job well done and for getting our car back in the garage. Alice W. Stone

  • Robert Twomley

    10/15/2014
    Service: Broken Garage Door Spring Repair Columbus

    Punctual and courteous. Fixed problem quickly

  • Tara Lenz

    10/13/2014
    Tech: Tom Palmer Service: Broken Garage Door Spring Repair Columbus

    Wonderful service!

  • Jim Sutter

    10/13/2014
    Tech: Tom Palmer Service: Broken Garage Door Spring Repair Columbus

    Excellent service, the tech was very efficient, clean and knowledgeable. He was in and out, and most importantly, the door works again!

  • Charles Okorowski

    10/12/2014
    Service: Garage Door Repair Columbus

    Impressive and prompt service. Very professional and courteous. The total cost was more than I expected, but the problems were resolved.