Trusted by Thousands of Homeowners

Six years ago I moved into a new home development and it appears like the contractor, MI homes, had a contract to install Wayne Dalton garages. Unfortunately, when the parts malfunction, service can only be provided by the contractor who installed the Wayne Dalton products. I called the company who installed my garage and received a voice message requesting me to leave information and someone would return my call. Since I needed service and strongly disagree with the monopoly game between MI and the contractor who installed Wayne Dalton products, I searched the internet and read the reviews of Precision and decided to call. I agree that the service is prompt and professional but I definitely paid for it. To replace a broken spring cost me $569.95 and this was with discounts. The technician informed me that the parts I had were cheap and Precision parts were of better quality. Unfortunately I found out that I could have received the same parts a lot cheaper. I think you are doing an excellent job in selling your service but your prices are high. Also after reading the comments on the web, someone mentioned that they had a life warranty on their springs that they purchased in 2005. I received a 5 years warranty. I think the cost would be justified if I had received a life warranty. Thanks for the opportunity to express my opinion.

Very customer service oriented. Prompt for appointment. Very informative. Introduced self as company employee. Will use your company for future needs and refer your company to friends.

Very customer service oriented. Prompt for appointment. Very informative. Introduced self as company employee. Will use your company for future needs nd refer your company to friends.

Everything was done well. Quick service and helpful technition

I called at 930 on a Saturday and by 1130 my door was done. Great technician and easy to work with. Very convienient payment options and would recommend to anyone with a garage door problem. Will be my first call in the future.

Thank you for your prompt response to our request for service. John was very knowledgeable and polite. He explained the problem and gave us options for the future.

Thank you for your service. Everything went smoothly, from good information on your website, to being able to schedule a same day appointment quickly over the phone, to the technician calling ahead and arriving earlier than expected, to the quality of work that was performed (which included two new springs and a new door opener) and finally to the paperless e-mail receipt. Great Job!

Very pleased with the work. John is well qualified and friendly. Showed up on time and did an excellent job. Thought it was a little pricey but I guess you get what you pay for.

Thanks for sending TOM. He went above and beyond the agreed service and did an excellent job; in addition he’s courteous, honest and on time. I will definitely recommend your company, and Tom personally, to anyone I come across in need of your service.

Brian is calling in letting us know he is very impressed with our company, and the tech was excellent! He was using a different company before and says he will definitely use us in the future and recommend us to friends and family!