Eric was very courteous and knowledgeable. Explained the need for additional repairs, beyond the broken spring.
Showing 5,650 of 6,545 testimonials
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Kevin Golden
03/27/2015
Eric was very knowledgeable courteous and did a great job
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Barbara McCall
03/27/2015
Timely. Polite
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Bea Moon
03/27/2015
Hello, Your technician came to my mother’s condo this week. (Bea Moon). Her garage door opener appeared broken and needed help. My mother will be 95 years old this July and gets very worried when things break. I, her daughter Kathy Hall, called you because I had such a positive experience when I called you to fix my garage door opener. When I arrived at my mother’s house I noticed that your tech was already there. I went inside the condo and saw Mom talking to your representative. He told me that he could find nothing wrong—apparently the door had a “hiccup” and then needed to be reset after I had opened it with the release rope. He explained how the door works, how to reset the rope, how not to have a “hiccup” again, and how to know when a new opener is needed. THEN, he told us there was no charge!!! Now, how honest is that??? We WILL call you when we need a new opener, and we will spread kudos for your company throughout the condo complex. Best of all, my mother learned enough not to worry and was smiling ear to ear. Thank you, thank you, thank you! Kathy Hall Worthington, Ohio
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Lori Robinson
03/23/2015
The technician was great. Arrived quickly and was very efficient and friendly.
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Mike Casey
03/23/2015
The technician arrived on time and was thorough in assessment of the problem and repair. He thoroughly explained all work needed along the way. Though the repair was expensive it seems to be the effective repair we needed and likely no more expensive than anyone else.
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Steve Robinson
03/17/2015
Great guy and great customer service. I’m happy. Thanks. ***** 5 star
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David Fulton
03/17/2015
Thank you Beth for your follow-up. EVERYTHING went as planned and scheduled. Sure was easy to work with your company. When working with a professional company, one can always espect professionaal results.
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Rick Hamilton
03/16/2015
This is my ” ATTA BOY “, for the well done work preformed bu TOM, of Precision Garage Doors. This was my second time for needing repairs to my ohd, & they said they would send Tom back out, because he was here the first time. I appreciated that because he MAY remember certain things on my door. Tom is Always on time, very Professional in ALL aspects, friendly, polite & knows his stuff inside out. I’ll request Tom if I need work done again. Rick Hamilton
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Lizzie Richardson
03/15/2015
I called on a Sunday evening at 7:38 p.m and we were told serviceman would be there between 8-10. We received a call about 7:50 that technician was on way. Repair was completed etc within an hour of the initial call. Appreciate prompt & professional response to our need. Will call again if needed and recommend to others.