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Phillip did a great job about trying to solve the problem.

One of our door springs broken trapping a car inside. I called at 9:30PM – tech was there at 11:45AM the next day for a promised 12-4PM repair window. Tom the technician was very friendly and got our broken spring fixed quickly. I would have Tom back any time. Probably a little more expensive than I would have thought (that is why only 4 out of 5 stars), but overall a very smooth process with good people.

On time, professional, job well done, far price

Service was quick and excellent. Thank you!

Great response to my broken overhead garage door torsion spring (1 of 2). My 2- car garage door is a very heavy redwood door and can not be lifted manually, even after it is disconnected from the door opener. I appreciate the response, after just 2-hours of the call for service. Wow. Even better, Tim (A) – Tomlinson Jr was fantastic, very informative and courteous, especially informing us he was going to relieve the tension on the other torsion spring to start the replacement of both springs. He was great!!! You pay for great products, great service, knowledge and assurance that the job will be done right. I appreciate everything and so does family, as they commented how wonderful Tim was in performing his job. Fantastic!!!

Service tech was good and service was prompt. But the pricing was taking advantage of us as we had limited choice and need out garage Door repaired. If we have have to utilize services for the door we won’t call you.

Precision was recommended to me by one of my friends this morning. I needed service on my garage door that broke last night. Your office people were very efficient and got Gary Lemaster on the job very quickly. Sooner than expected!!! Gary did a great job with informing me what type of maintenance I needed on the 16 Ft door and provided me with a quote. He did a great job and was done in a short period of time, as he had all the parts with him. I would recommend Precision and Gary to anyone who needs garage door service.

Derrick, the repairman, couldn’t have been better. Very knowledgeable, polite, answered all my questions, explained what was immediately wrong and also what other garage door issues (very old ball bearings, old spring) were affecting the garage opener. A plus!

Tyler did the tune up and put a new screw for the flapping top strip for free! He also gave me the estimate for safer springs, bearings etc. I am planning to let him fix those things in a near future. Excellent service and quick responses!

quick response time. Tech explained repair options. My only complaint is the cost. I felt a little on the high side. got new opener, door springs and rollers a nd outside keypad.