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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 3,200 of 6,545 testimonials

  • Stephanie Singer

    01/15/2023
    Service: Broken Garage Door Spring Repair Columbus

    We had a broken door spring and called Precision late in the afternoon. A serviceman came within a few hours and worked late into the evening to get everything fixed. The serviceman, David Simpson, was polite, caring and knowledgeable, working in 25 degree weather at night. We are happy with the work, and the door works better that ever, even before the spring broke. The only reason we did not rate them five stars is the fact that they are quite pricey, the estimate was more than we expected. However we were given three options to choose from depending on how much we wanted upgraded, as it was a quite old door.

  • Gregory & maxine Edmonds

    01/13/2023
    Tech: Dustin Keaton Service: Garage Door Repair Columbus

    My garage door wouldn’t go all the way down and I had your name from a Valpak envelope. I liked that you provided quick and courteous same day service. Repair technician Dustin did a great job in diagnosing and fixing the problem without having to replace any parts. I will recommend you to others as needed and retain your contact information. Thank you.

  • Howard Schnitz

    01/13/2023
    Service: Garage Door Repair Columbus

    I have been using these guys for years. They do everything they say they will do. They do it at a very reasonable price and they do it well. They also show up quickly and on time. These are all things that are hard to find nowadays. Thank you Precision!

  • jayne Lingo

    01/13/2023
    Tech: Alana McGrath Service: Install Garage Doors Columbus

    Alana Moran came to our house to quote new garage door & opener. Very informative! She took a picture of our house & showed us what different doors would look like on our house. Even printed pictures so we could make an informed decision. Set up install & took care of all of our questions! We purchased a garage door & opener. – Patrick

  • Jean Frass

    01/12/2023
    Tech: Dustin Keaton Service: Garage Door Opener Install Columbus

    Chosen from ads, also friends referrals. Have been very happy with all work. Would chose again. Dustin is great.

  • Jerry Shellhaas

    01/12/2023
    Service: Broken Garage Door Spring Repair Columbus

    Precision installed two springs ten years ago. One, due to no fault of their own, was defective. The cone attached to the spring detached. When I called, their technicians could not come until the next day. I called a competitor and they came and fixed the door by replacing the defective spring. I called Precision and they sent out a representative to inspect the defective spring. They agreed that it was defective and even though it was ten years old, reimbursed me for the money I had spent. This is outstanding customer service and a real blessing to us.

  • Brenda Wickline

    01/11/2023
    Tech: Tim Tomlinson Jr Service: Garage Door Repair Columbus

    Tim was polite and explained the process in a way that was easy to understand. I will use Precision in future.

  • Christina

    01/11/2023
    Service: Broken Garage Door Spring Repair Columbus

    They came within 5 hours of my call this morning! The guys couldn’t have been any more courteous and knowledgeable. They gave me an estimate, they had suggestions to improve the life of my door system and I didn’t feel any pressure! I would highly recommend Precision Door!

  • Darrel Walentowski

    01/10/2023
    Service: Garage Door Repair Columbus

    Mike was very professional, he detailed what he was going to fix on my garage door and took me through the processes. He was quick and did an amazing job!! Thanks Mike!

  • Ann Serafin

    01/10/2023
    Service: Broken Garage Door Spring Repair Columbus

    Saw advertisements on TV about your service trucks being fully supplied, which was the reason I contacted your company. It was simple to set up an appointment with a LiveChat. Also, to change the appointment, no trouble. Technician was very professional, informed and polite. Work was done quickly and neatly considering old mechanisms (springs, cables, rollers, gasket, etc.) had to be removed and new ones installed. Expectations were met. I was very impressed and would recommend Precision to anyone.