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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 3,080 of 6,545 testimonials

  • Tony Bright

    04/02/2023
    Service: Broken Garage Door Spring Repair Columbus

    We had a great experience with Precision. They had a tech at our house within in an hour of calling on a Friday. Jason was friendly and professional and he did excellent work for a fair price, and quick I might add. We will not hesitate to call Precision in the future.

  • Sarah Weirich

    04/02/2023
    Tech: Derek Mason Service: Broken Garage Door Spring Repair Columbus

    My experience with Precision Garage Door has far exceeded my expectations on both the business and service aspect as well as the quality of products offered. Not only was my problem solved, but I learned so much in the process which gives me more confidence and pride as a homeowner. From the quick response to my online inquiry to the wonderful woman who answered the phone to schedule service. They were able to schedule someone to come out same day, and the technician, Derek was above and beyond a great representation of your company. This is someone who pays attention to detail, and truly enjoys his job and what he does… it’s not just a job. He cares about the homeowners, is respectful, immediately made me feel comfortable, supported educating me on maintenance of our garage door system, and did an extraordinary job with the repair. He never once tried to sell me something that wasn’t necessary and educated me on how to maintain top performance of our garage door. I initially was recommended Precision from a local Facebook group, researched many websites for reviews, and discovered their A+ BBB rating. Precision prides themselves on quality and it shows! Thank you for everything!

  • Jana Cromer

    04/01/2023
    Service: Garage Door Repair Columbus

    Right on time and great service

  • Rebecca Thomas

    03/30/2023
    Tech: Dustin Keaton Service: Garage Door Repair Columbus

    They were quick and professional, and my door was fixed in no time. It was an easy fix, and a great fair price. I highly recommend this company!!

  • Robert Frost

    03/30/2023
    Tech: Jonathon Swartz Service: Garage Door Repair Columbus

    We were very pleased with the quick response by our Precision technician, Jonathan. He was knowledgeable and gave us options for our problems. There was no pressure, just timely advice. We will be calling Precision with our next garage door needs.

  • Billy

    03/30/2023
    Tech: Alana McGrath Service: Install Garage Doors Columbus

    I normally don’t do reviews but this company is an exceptional one it is run like a company should be run communication is outstanding employees are top notch I can’t think of a bad thing to say except I wish I could give them more stars. If you are thinking about new garage door don’t hesitate to call precision you will not be sorry. Mary Alana Amy Arron all great employees thank you for your service.

  • David Fox

    03/29/2023
    Service: Broken Garage Door Spring Repair Columbus

    I don’t know if the price I paid was good, relative to other options, but the service was outstanding, both on the phone when I placed my request and from the technician, David. Very high quality company.

  • Lawrence Branham

    03/29/2023
    Tech: Tim Tomlinson Jr Service: Broken Garage Door Spring Repair Columbus

    They met all my expectations.

  • Kelsey Kuhlman

    03/29/2023
    Service: Broken Garage Door Spring Repair Columbus

    Wow! While home repairs on a random Tuesday night are never ideal – my customer service was awesome. I had a next day appointment made online at 10pm. Jason showed up the next morning right on time and was super friendly and helpful. Repair was completed in about an hour and he gave me different price options which was nice. Without a doubt – very professional and timely. Repeat customer for sure.

  • Betty Allen

    03/29/2023
    Tech: Derek Mason Service: Garage Door Repair Columbus

    Derek was great! He called and arrived early. He worked with my mom and me to get the garage door fixed the same day at a price she could afford. It was on a Sunday. I thought the door would need to be replaced but he repaired it and it works perfectly. I would definitely recommend Derek!