Trusted by Thousands of Homeowners

Precision did a great job of quickly coming out and replacing a busted spring! Unfortunately the premium was very high for the experience and as a result will be sure to check around for what I expect to be a better value.

I’m more than pleased with the repair and service PGD provided yesterday. The technician, James, was very professional with his assessment of what was needed and explaining what options were available. If my upcoming surgery wasn’t in the way of some of the upgrade options, I would have done so. I did follow some of his recommendations for the repair. It cost more, but I have peace of mind that I won’t have any more problems with the garage door. James is a pro, that’s for sure. PDG may have cost a little more than other contractors, but their professionalism and attention to details was well worth the cost. I highly recommend them if you want the job done right the first time.

Gentlemen who came out were on time & very personable. They solved the problem & we’re gone in a short amount of time. They understood what they were working on & explained the workings to me so I,too, understood the problem. As I told the senior tech when he was leaving – this is why you work with quality companies, problems are solved quickly & efficiently (I just called your company this morning) & before 1:00 pm problem solved!!

Gary was our technician. He explained all options to fix the door and helped me decide which one was best for our situation. While he was here, he noticed a couple things that were potential future problems and fixed them as well. He did an outstanding job and I would absolutely recommend this company to anyone needing service.

Communication was terrible–service tech told me I had three options to get my garage door working… #1 Good $1155; #2 Better $1515 or #3 Best $1715… no description of what I was getting, only that if I went with #2 it would have a 10 year warranty. So based on seeing a screen on his phone with just the information show above (no details)… I picked the middle #2! After the service, I received an e-mail showing the options listed above with the details of what all was included (first time to know what I was getting)… AND I noticed, the warranty is only for 7 years NOT 10! They have no paperwork, no pamphlet, no warranty certificate indicating what is and what is not covered. Later, I received an e-mail from the owner of the company-asking me to write a review-but if “for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation”. So I called, obviously I was not permitted to talk directly to him. I talked with someone who argued with me and told me the office manager would call me back… that was on 5/15,,, NO ONE HAS CALLED! Be careful, ask for proof of what you are getting, know your warranty, ask for paperwork! Hopefully, if anything does go wrong they will honor their service?????

Joe provided great options to correct our prpblem. Your Co. arrived less than two hours from my call to provide service. Please send Joe if we ever need future service. Thanks for your

Joseph responded very promptly to my service call. He efficiently repaired the broken spring and provided an estimate prior to starting the job. I was very pleased with his professionalism.

Tim was personable, efficient and timely! Thanks so much for your prompt service!

Tom was very professional, knows his job and responded to all of my questions.

Great service and David did a great job. Thanks, Julie