From our initial call on a Saturday evening to the completion of work Sunday afternoon, everyone we spoke with was kind and professional. We were given what every customer desires, “a predictable journey”! I’d like to give a special thank you to Tim Jr., who went above and beyond to make sure the repairs were done and every safety component was working correctly. He was aware of our household having two young children and I feel he took extra steps to make sure there was no doubt as to the safety of our door operation. That means a lot! It is worth noting that the pricing was higher than I had anticipated for the work performed, but the customer service received, and the confidence in our technician more than made up for the difference in what I had anticipated in cost. Again, huge shout out and thank you to Tim Jr.. We will be repeat customers as a direct result of his service!
Showing 2,840 of 6,545 testimonials
-
-
Carol May
07/31/2023
Matt was a pleasure. I told him to inspect my garage door and to sync my garage door opener and the keyless pad. I wasn’t expecting my 27 year old garage door to be in dire need of new parts. We figured what parts were a necessity and gave an affordable price. He took an interest in conversation which made the experience less painful. I would recommend this company for a job well done.
-
Brent Vanhorn
07/30/2023
Very prompt service. Explained options for repairing or replacing opener. Decided to replace our 20+ year old opener. The job was completed within about 2 hours.
-
Jeff Larger
07/30/2023
My wife and I are very satisfied with the service we received today. Tim was very friendly and professional. I highly recommend him as a service tech. Thank you for all your help, especially on a Sunday morning!
-
Daphne Bryant
07/29/2023
I would highly recommend. Matt done a great job putting in my new garage door opener. It works great and he got done quickly.
-
Sandy Garrett
07/29/2023
Friendly, efficient, tidy, worked with my schedule to provide quick skillful service. AND liked my dog.
-
David Stockham
07/28/2023
I give a A plus. For repair and Customer Service
-
Jeri S
07/28/2023
Wow! You don’t get service like this anymore. Very smooth from start to finish. Matt, my service technician, was prompt, professional, knowledgeable, and a great representative of a great company! He patiently explained all my options, answered all my questions and then got to work. My garage door was up and running in under an hour. I am extremely happy that I chose to call Precision for my garage door repairs. Thank you, Precision and thank you, Matt!
-
Josh Murphy
07/28/2023
Darek was a great sport! Called on time and performed the work right away. Great guy to work with. Thank you
-
Tony Tai
07/28/2023
Very professional, quick service, and reasonable rates. Customer service (Kimberly) was excellent. Technician Joshua Walker was very knowledgeable and thorough in his work. A pleasure to deal with and highly recommend Precision Overhead Garage Door Service (ask for Joshua Walker).