After the storm we had last evening, a power surge caused the garage door opener not to work – it needed the parameters to be reset. I called this morning and within a few hours they arrived and within less than 10 minutes, the problem was solved. Very kind service.
Showing 2,030 of 6,545 testimonials
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Grace Jones
07/16/2024
Great job. Thank you.
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CJ
07/16/2024
I called and they came the same day. The technician was very nice and explained the issue and was able to repair it. I will be calling and recommending Precision Door.
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Terri Venesy
07/15/2024
A huge shout out to Mike McClellan, the technician who replaced our broken door parts. He arrived promptly, evaluated the situation and communicated with us throughout the process by providing us with information on our options. We found Mike accountable and professional and were extremely pleased to have a quiet and well functioning garage door after all of his hard work.
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Kirsten Saturne
07/15/2024
Jordan Damron was very knowledgeable about the issue with our garage door and was able to get it fixed quickly. He educated us and provided his recommendations, in which we followed. Our garage door has never been so quiet as it is now ! Thank you Jordan!
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Angel Pinkerton
07/14/2024
The chain came off our garage door opener so it was determined we needed a new one. Gary was very helpful – he explained all of our options and we decided to go with w new opener and everything that goes with it. We now have quieter door opener w new rollers, new sensors, a new keypad, etc. Gary was great. Thank you.
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Mary Jane Quick
07/14/2024
The technician came early, diagnosed the situation, and together determined next steps. Work was completed in a timely manner. Patrick was friendly and communicated clearly.
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Larry Hannan
07/13/2024
Derek was the consummate professional. He walked us through his analysis; showed us evidence of the problems; and gave us options for resolution. He did a complete and thorough job from arrival to departure. He provided recommendations, but provided information for us to make the best decision for our safety and our wallet. He also made sure the work area was left spotless after his job was completed. We couldn’t have asked for a better tech. He represents your company so very very well.
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Eric Bankieris
07/13/2024
Awesome, awesome, awesome experience. My 28 year old garage door motor died on a Saturday morning. I filled out an online request for service, after a short while, a service representative offered me 3 quotes and installed my choice within the next few hours. Super satisfied with the installation and phone support I received during the process. This company is fantastic! Thank you!!
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Tom Holton
07/13/2024
Dave, the Precision tech, exceeded my expectations. He arrived early in the expected time window, looked at the door condition and we discussed a range of repair and replacement choices. We thought he was thorough and we were very, very happy to know he had everything he needed on the truck. I commented I recalled the Precision commercial which includes the line that the trucks are like a warehouse on wheels. That certainly was true. Dave worked for about five hours straight, and the door works beautifully. It may seem expensive but when I look at it on a per-use basis, it is very, very inexpensive. And it is whisper-quite compared to the previous door motor. Dave’s comments about Precision were very positive, reinforcing my decision to call for the service. I will be showing the work to my neighbors when I get the chance.