I saw Precision advertisement on local media and thought I would call for service to determine preesentation and customer service manerism. I was pleased with Tim’s phone call to alert me of time expected to arrive, presentation mannerism, job assessments and detailed explanations to resolve issues. Tim further suggested possible future issues to look for which would be to consider assessing. I will definitely call Precision for future services. Thank you Tim.
Showing 1,830 of 6,545 testimonials
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Sean Brady
10/08/2024
Technician was courteous and professional. He did an outstanding job. I will highly recommend this company
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Linda Halverson
10/07/2024
I have used Precision Garage Door in the past for service. I find the technician to be knowledgeable and straight forward. I don’t feel that they are trying to oversell me with parts and added services I don’t need.
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Stephen Harrold
10/07/2024
Phillip and Lucas were amazing. They immediately adapted to instant setbacks. They were extremely fast and professional. I would gladly recommend them to friends and family.
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Drew Gehring
10/07/2024
Technician came out when they said they would. They fully explained the issue and the cost to repair. All the parts needed were on the truck so no waiting. Technician did an outstanding job installing a new opener and keypads. The entire process was completed in less than 2 hours. Fantastic job!
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Ellen & Tim Noonan
10/07/2024
I have been using them for over 20 years and the work is always done right the first time without rushing off to the next job. The tech was helpful and the service was completed within 24 hours of my call about a broken spring.
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Georgia Bishop
10/07/2024
I was very impressed that I was able to have someone come to fix my garage door problem on a Sunday afternoon. The technician was professional, explained exactly what the problem was and went over the quote to fix it. Work was completed quickly and put my mind at ease that I could open my garage door again.
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Daniel Palmer
10/07/2024
James came and did great work! Very professional with great service! He assessed the situation and remedied the issue. The only thing I would suggest is to give a confirmation email while booking online.
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PJ
10/07/2024
Adam, the person that installed the garage door opener and related hardware, was courteous, helpful, and professional. He answered all of my questions completely. The office staff were very nice, helpful, prompt and positive. Thanks !
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RS
10/06/2024
The representative had my garage door issue resolved in about 20 minutes. He was friendly, knowledgeable, and professional. There are two reasons Precision gets a three-star review. Firstly there is a $20 Fleet Transportation fee added to the bill. I inquired about this and was told it’s for gas and the wear-and-tear on the truck involved in driving to appointments. I stated that I wasn’t going to pay this fee. It is a business expense. Joshua was able to give me a discount of the same amount. Lastly the charge is a lump sum total. I asked how much of the total charge was the item and how much was labor. The representative stated that he didn’t know. It’s all together. Since the needed the work completed and it was already finished (the representative could have undone the work and just charged me the initial fee) I paid the total without the breakdown but I felt like the company wasn’t being honest.