I simply looked for a Genie garage door opener repair site and yours was first. Tom, your repairman, was very polite and cordial I showed him the Genie keypad we used to open the garage doorI forgot the Genie code. Tom repaired the apparatus asked me for a new 4-digit code and could not get the Genie to operate. Tom said he has never seen such old equipment and was very disappointed that he could not get the keypad to open the garage door. I can still open the garage door using the Genie opener we store in the car. Tom “put everything back the way he found it and did not charge me for his labor.
Showing 660 of 6,545 testimonials
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Jonathan Swartz
10/15/2025
Hi there this is Greg Cooper on 7967 Howell Dr. Westerville Ohio Just to let you know that you’re company sent Jonathan Swartz to my house I would like to rate the work he did I would give him a 10 he did a Hell of a Job he did before he left he made Dam sure that very thing was Good. THANk YOU MR. COOPER.
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Tiffany Chinn
10/15/2025
JC was excellent today. Explained everything, showed me every item that was needed, provided clear pricing. Thank you for your assistance and professionalism.
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Ann Wilson
10/15/2025
I am pleased with the work on my garage door. I chose Precision because you were recommended by everyone I talked to about it. Mr. Mason seemed extremely competent, and I appreciate his manner and willingness to help me understand what needed to be done. I will recommend Precision to my friends and family.
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Fred Lascheid
10/14/2025
The Technician, Tom Palmer was very helpful. We called, thinking we needed a new battery. He thoroughly inspected everything. He noticed that the springs were worn and needed to be replaced. Also, he noticed the wood holding up the bracket (Spring Pad Lumber) was cracked. He also replaced the weather seal on the bottom of the door. He was able to take care of everything within a couple of hours.
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Maurice Perry
10/14/2025
Sarah was excellent from start to finish. She was thorough, professional, and very knowledgeable about the products. She walked me through every detail of the door, including specifications like the steel gauge and thickness, and explained the differences between the two options she quoted. She answered every question I had, and I had plenty, without ever making me feel rushed or pressured to decide on the spot. In fact, she was the one who suggested leaving a brochure for me to review and then following up by email with the estimates, which I really appreciated. Overall, Sarah made the process easy to understand and comfortable from beginning to end. I left the appointment feeling confident that I had all the information I needed to make an informed choice.
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Sandi Rockwell
10/14/2025
I have used your services before and felt confident requesting a replacement garage door keypad from your company. Courtney did a great job and was very professional.
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David Anthony
10/13/2025
My spring broke on the right side door on Sunday. I was going to try to fix myself, but I decided to call Precision. Danny Quinn, the technician, arrived about 30-45 minutes, and worked out a price and gave me an option on the payment. Danny did a great job getting me back up and running in no time at all. Professional service. Thank you.
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James Staeck
10/13/2025
The website was so easy to use and set an appointment. The service technician was personable and explained everything needed to fix our garage door and make it better than when it was new. He clearly explained the options and the cost for each. Then he did an awesome job completing the work and cleaning everything up. Showed that he was well trained in customer satisfaction.
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Chris J
10/13/2025
This was our 2nd time using Precision for 2 different issues. The service response and repairs were quick and affordable. We had Dylan as our tech today, and he was everything you wanted for a house call repair. Prompt with good communication, professional, knowledgeable, and nicer than he had to be. He provided us with his assessment, provided solutions to hit our budget, then completed the repair in a very reasonable timeframe. We recommend Precision, but highly recommend Dylan.