Totally…job well done. Garage spring broke late Sunday afternoon. Scheduled Sunday for Monday repair for 10:00-2:00. Robbie Deshotel was the technician. He called a couple of times assuring the ETA and showed up promptly. Very knowledgeable. Explained a couple of options besides replacing the spring given the fact that the garage door opener was 30 years old. Based upon his assessment, I decided to replace the opener. He completed the service promptly. Job done right! Very personable young man, More than highly recommend!! Glad I called Precision!
Showing 630 of 6,545 testimonials
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Nancy Davidson
10/27/2025
Precision fixed my broken garage door opener last year and did an excellent job. That is why I called them back to replace the weatherstripping on both and fix the other garage door. It works so much better and is so quiet. Thanks so much, Trevor, for all your excellent work!!
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Michael Coakley
10/27/2025
It was easy to set an appointment online and the communication from the technician was spot on! The technician that came to our house was Trevor Derifield, he was polite, informative and considerate of all the issue I brought up. After his assessment, I was able to choose what Items I wanted done. After he completed the repairs he showed me all the items that were fixed or adjusted. I never thought my garage door could be so quite! Thanks for the amazing work.
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Mark and Cathy Taylor
10/27/2025
Responded within 20 minutes of the scheduled. Was courteous and diligent with the problem solving. The problem was one he had not seen before, but talked to his supervisor twice and discovered the needed solution. He spoke with the factory to obtain the part under warranty. Turns out Genie only warrants parts for 1yr, but Precision stepped up and honored their 2yr warranty. It was nice they did that since I was 3 days out of warranty. Precision is the type of company that other companies should model their business after.
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Nancy Hall
10/26/2025
Experience was A+! Service person solved problem yo my satisfaction. He was knowledgeable, professional, friendly and engaging.. a definite asset to Precision!
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Nate
10/26/2025
Went online around 11pm on a Saturday evening to see if I could line up something for the next week. To my surprise they had Sunday times available. Made an online appointment for Sunday morning. They called to confirm and he was out first thing Sunday. Everything was complete by 11a Sunday morning. Very quick process from start to finish. Quality service for a reasonable price
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Milan Orbovich
10/26/2025
Thank you for the quick service!
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Jean Gooley
10/25/2025
Exceeded expectations. James was friendly and courteous .
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Christina Szabo
10/25/2025
I was very impressed with the Technician. He was informative and very curteous and knew just what the problem was. He fixed the problem and since my door is 15 years old advised me of possible future problems. I appreciated that since I am very much a preventative maintenance type of person. Thank you for the quick fix and the curtesy and knowledge of my Technician.
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Larry Seifert
10/24/2025
I called Precision Garage Door because I had used them at another residence. The background on the most recent call is: my wife and I came home and while exiting the garage, I pressed the button to close the garage. As the door came down, one of the cables broke and I heard a large boom. The garage door was cockeyed and couldn’t be moved up or down. I called Precision that evening and the earliest they could get to me was the following morning. Around 10:10 A.M. Mr. Danny Quinn called and told me he was on his way. After arriving, approximately 40 minutes later, the problem was fixed. He was very friendly, clearly knew what needed to be done, wanted to get this fixed ASAP so we could get our cars out of the garage. I was so impressed by this young man…..the next time I will specifically ask for him to come out.