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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 5,160 of 6,545 testimonials

  • Kathy Roudebush

    08/18/2018
    Service: Garage Door Opener Repair Columbus

    The service tech arrived on time and took care of my problem quickly.

  • Richard Simonetta

    08/15/2018
    Tech: Tom Palmer Service: Garage Door Repair Columbus

    The technician was timely, efficient and thorough. The job was completed in less than 30 minutes. I have used Precision in the past and will continue to use them in the future.

  • Dan Igo

    08/15/2018
    Tech: Dustin Keaton Service: Broken Garage Door Spring Repair Columbus

    Called Precision Door at 4:45PM requesting service for a broken spring. The service technician called the house at 5:00PM saying he would be at the house in 15 minutes. He arrived at exactly 5:15PM. The spring was replaced and he was headed for home in 45 minutes. The spring was originally replaced, by Precision, in 2008 with a life time warranty. The replacement spring was installed at no charge for the part. We only paid for the service call. Excellent service.

  • Jan Lesiak

    08/02/2018
    Service: Garage Door Repair Columbus

    We had used Precision in the past. The agent was very pleasant and professional. Although a part had to be obtained it took only one day after the initial consultation to fix the door. The part needed was the rubber strip around the door.

  • Chris Gossard

    08/01/2018
    Service: Broken Garage Door Spring Repair Columbus

    Greg did a great job. He was on time, very professional and explained everything up front. From my initial call to completion they had everything done in less than 4 hrs! That’s timely service.

  • Ann Earl

    07/29/2018
    Tech: Dustin Keaton Service: Garage Door Repair Columbus

    I was very pleased with the service provided by Dustin Keaton. He was personable and pleasantly provided answers to the questions I had. He was a hard worker! I did discover Sunday morning that the garage door did not sit evenly on the garage floor, which was what I was used to seeing before the coil broke and the garage door went askew (not noticeable by me @ 7:30 p.m. when the service was completed) . Therefore I requested that this be fixed. The south end of the base of the door reveals almost a two inch discrepancy, the north end about one inch- now a critter and weather issue. I chose this company finding some companies in the yellow pages who serves my area, and then I requested my son to look up the companies I found who had the highest rating. I was pleased to note that the office staff is pleasant and professional and that I was provided a discount (retired teacher, AAA members, Sr. citizen).

  • Satisfied Customer

    07/29/2018
    Service: Garage Door Repair Columbus

    I had an emergency situation with two broken panels on my garage door and simply asked Siri to call a garage door repair store near Galena, Ohio and Siri called Precision Door. I was very surprised that someone answered because it was Saturday afternoon. I was even more surprised that they could come out the very next morning, Sunday, at 9am to help diagnose the problem. Tim arrived on time and was very friendly and helpful. He showed me what was wrong with the doors. He also showed me several replacement options in addition to repair estimates. The service and friendliness was much appreciated.

  • Patrick William

    07/29/2018
    Service: Broken Garage Door Spring Repair Columbus

    Dave was Awesome!!!!! Super nice guy and very knowledgeable. Dave installed top knotch replacement springs after one of the old ones decided to break. I would definitely recommend this company including Dave all day every day. Thanks Precision for being there for us on a Sunday.

  • Lindsay L

    07/27/2018
    Tech: Alex Eliopoulos Service: Garage Door Opener Install Columbus

    Super impressed! Alex was here within an hour of when I called to inquire about getting my garage door opener inspected. He was able to troubleshoot problems and make recommendations. He then installed a new opener in about an hour. I would highly recommend Precision! Thanks, Alex!

  • Now I’m Poor

    07/23/2018
    Service: Broken Garage Door Spring Repair Columbus

    Very expensive. They changed both springs which I can buy for $80 total at Home Depot charged me over $400, took the tech 20 minutes. Quick and easy fix if you don’t mind paying way too much