Tech showed up early, listened to our concerns and addressed them. Completed repairs in very timely fashion and presented alternatives for longer term care of door – highlighting potential issues to be aware of.
Showing 4,980 of 6,545 testimonials
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Jason Hazelrigg
12/28/2019
Chris was excellent. Excellent customer service and very skilled and knowledgeable. Our garage spring broke at 7pm on Friday and it was fixed by 9am on Saturday. Fast service and reasonably priced.
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Ronald Carr
12/27/2019
After 25 years of wear and countless self-repairs, we needed a new garage door and hardware. I found Precision on the Internet and called for an estimate. Dustin arrived within two hours and we went over the existing (custom) installation and reviewed the options for replacement. He gave us pricing on several options and we considered several other quotes over the next few weeks. We made our choice- Precision Door. The costs were very reasonable and we ordered the new door and scheduled installation for a few days after the new door arrived at their shop. Dustin contacted us to schedule the install at our convivence. He arrived on schedule with everything he needed for the job, and did the removal of all of the old equipment, prep of the area, and installation of the new tracks, springs, door panels, cables, and all associated hardware (we reused the existing door opener). The whole project took about six hours. The new door is a great addition to our house – it matches the existing garage door perfectly, operates smoothly and quietly, is well insulated and seals up tightly to the door frame. It not only enhances the appearance of our house but seals up the basement / garage area from drafts and heat loss. We are very pleased. Dustin is a great technician and will be our first call for any garage door related issues we have in the future.
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Joann and ronald Anthony
12/23/2019
I found your number in the yellow pages, it meant so much that we could talk to a person instead of machine. It was 6:00 am and my husband was on his way to work. The technician was here by 9:15 am and was so kind and very knowledgeable. I would definitely recommend your company to anyone who need help with a garage door. We do live in a condo community and there might be someone who would need your service.
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Laura Crossan
12/22/2019
Our garage door broke on a Saturday of course. We called our regular garage door service company but no answer. I googled garage door companies in Westerville and precision came up. I read reviews and they were very good. I called the company hoping I could get someone out within a few days and was pleasantly surprised that a technician could come out on Sunday at no extra weekend fee. The technician quickly diagnosed the problem and resolved the issue. Unfortunately because our unit was 23 years old we needed a new opener. Tim went right to work and was done in no time. He was kind and friendly and fast. I was very pleased with the service and would recommend Precision to anyone with a garage door issue.
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Harry Frye
12/21/2019
Very friendly and knowledgeable. Answered all my questions. Very quick. Excellent service.
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Virginia Call
12/20/2019
I am well pleased with my new garage door and the service that I received from Precision.. Alex is a very nice young man, polite and caring and very dedicated to his work ethics. The lady who answers the phone was also very nice and did all she could to meet my needs. I was upset and concerned because my garage had been badly damaged by an intruder and they went beyond the call of duty to get my door replaced. i will recommend your company to anyone who needs this type of service.
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Trish Gianakopoulos
12/20/2019
Dustin arrived on time and was very knowledgable about our garage door system. He helped me understand several aspects of our opener’s operation and maintenance. Great Guy
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Sue Doud
12/17/2019
The Tech was very helpful. He did a great job.
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Timothy Stewart
12/14/2019
The best and most polite repairman I have ever had and very fast…. great job!!!!!