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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 4,520 of 6,545 testimonials

  • Mary O’malley

    02/13/2021
    Tech: Tim Tomlinson Jr Service: Garage Door Opener Install Columbus

    Tim just installed a new garage opener. He was incredibly knowledgeable and answered all my questions. The opener he installed is night and day compared to the old one that was there. Tim was punctual and had the work done quickly. I will recomend Precision and Tim to anyone that needs service.

  • Bruce Stubbs

    02/12/2021
    Tech: Dustin Keaton Service: Garage Door Repair Columbus

    Awesome service. Bearing and cables both had to be replaced. Tech was a 10 out of 10 we highly recommend this company

  • Craig Matson

    02/12/2021
    Tech: Dustin Keaton Service: Broken Garage Door Spring Repair Columbus

    Dustin came out and replaced both springs, rollers, center bearing, and bottom door pad. Highly recommend your company, and Dustin; great young man.

  • Dan Webb

    02/11/2021
    Service: Broken Garage Door Spring Repair Columbus

    We had a broken door spring and the service technician arrived within two hours of our call. He was courteous and efficient. He provided three different options for the repair and explained the cost and benefits of each option. The repair was completed in just over one hour. We would definitely use your services again if the need arises.

  • Greg Cira

    02/10/2021
    Tech: Tim Tomlinson Jr Service: Garage Door Repair Columbus

    I have used Precision door service three times now. Excellent service and professionalism each and every time! Replaced spring 14 months ago. This month door opener failed so Jim T. Jr. replaced opener, bearings, drum, rollers and balanced to help alleviate stress on new parts. Plus he replaced a NEW heavy duty spring, that was installed last time, this time for FREE due to a warrantied part. Will Recommend to everyone! Thanks and keep up the good work ethic.

  • Nancy Gillilan

    02/10/2021
    Tech: Dustin Keaton Service: Garage Door Repair Columbus

    I originally called because I thought the “eye” was broken and my door wouldn’t go down. I called and within 3 hours Dustin was at my door. The initial problem only required reconnection of a wire. I asked Dustin, if he had time, to check anything else that might need replaced. This opener is 20 years old. He quickly found some things that could be cared for that were either broken or could break soon (rollers, bearings, as well as what things were older and showing wear but didn’t need replaced. He provided an estimate which was very reasonable and within 1 hour my door was completely taken care of. So within 4 hours of my phone call my door was fixed. Dustin was an absolute delight! Friendly, pleasant, professional, and intelligent. Totally made me feel that I was his priority. This was an exemplary experience from start to finish that many other companies could learn from. I will use no other company in the future. Thank you Dustin and Precision!

  • Tom Chupka

    02/10/2021
    Tech: Tom Palmer Service: Garage Door Repair Columbus

    Can’t say enough about the fast, professional service we received from Precision. We had used their service before and were very happy with the work done, so they were the first company we called this time. It was late on Saturday night when a spring snapped, also breaking a cable. Set an appointment for early on a snowy. Sunday morning. Tom Palmer showed up at the exact time, ready to work. In a very short time he had the door hanging straight, with the new springs and cable replaced. Even in the dead of winter with several inches of snow on the ground, Precision got the job done, fast. Can’t say enough good about Tom Palmer. Polite, professional, and knew his business. Will certainly use Precision in the future.

  • Rex Schlosser

    02/10/2021
    Service: Garage Door Opener Repair Columbus

    The professionalism of the tech was pleasantly reassuring. My door stopped working at 2am and the first thing that came to mind was the commercial, which states that no garage door problem happens at a opportune time.

  • Johnie and Cindy Meyers

    02/10/2021
    Service: Garage Door Opener Repair Columbus

    Tyler showed up on time and ready to work. He diagnosed my problem and had it fixed and operation within 15 minutes. I thought the price of the remotes was high but from time of call until the problem was fixed was 30 minutes. You have to pay for that kind of service.

  • Steve Heft

    02/09/2021
    Service: Garage Door Opener Install Columbus

    My service technician Michael Bowman did an excellent job of installing a replacement garage door opener. The opener that he replaced had a lifetime warranty and was purchased at precision. I have always found that precision stands behind their products. They employ courteous and efficient technicians as was Michael. I would tell anyone who asks of the wonderful and top notch service they provide.