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Showing 4,470 of 6,545 testimonials

  • John Scharer

    03/14/2021
    Tech: Tom Palmer Service: Garage Door Repair Columbus

    We were surprised how quickly the technician responded. Tom was very experienced and professional. He had us up and working in a short time. We even had him install two new openers. They are so much better quality than we had. It is great to be serviced by such a great company. Thanks for you total dedication to your customer.

  • Alex Barlow

    03/14/2021
    Tech: Walker Furpahs Service: Broken Garage Door Spring Repair Columbus

    Walker was great. He gave us three different options for the repairs needed and also got me when a couple of other issues came up. Very professional and friendly. Also made all of the repairs in a very timely fashion. Thank you so much. We will be referring you to everyone we know.

  • Dee Brown

    03/13/2021
    Service: Garage Door Repair Columbus

    I was totally impressed and pleased at the service we received from Precision Doors. It was nothing like I expected. The day before, we were having problems with our garage door not going all the way down. It finally did, but today the same issue and I wasn’t willing to take the chance of the door not going down at all and having to leave our cars out in the open at night. I did a search for garage door repairs and Precision Doors was the first that popped up. Normally, I check a few places when I’m looking for something, but what stuck out for me wasn’t just the 5 stars. What caught my attention was the the section with the technician’s bios as well as their pictures. That was a plus. The second thing that caught my attention was that there were very, very few low ratings and where the ratings were low, the owner addressed them and made them right. I did the online chat to ask questions. The person on the other end said that someone could come out today and gave me a 4 hour window. About 10 minutes after we ended the chat, a technician called to say that he was on his way! Wow!!! Payton arrived at the time he said he would. Very friendly, pleasant and personable young man who knew what he as doing. Walked around the garage, surveyed the situation, explained exactly what was going on and within 5 minutes, the problem was resolved. After he finished with the issue we called about, he pointed out the rollers on the garage door. It was something we never noticed before. One of the rollers was bent and the rest were rusted. We asked if we could make an appointment to have them replaced. “I can take care of that now.” was his answer. Amazing!!! Within about 15 minutes, he had replaced all of he rollers. We’re hoping not to have anymore issues with our garage, but if we do, we will not hesitate to contact Precision Doors and ask for Payton again. Thank you Precision Doors and thank you Payton!!!

  • Jeff Bower

    03/13/2021
    Tech: Dustin Keaton Service: Garage Door Opener Install Columbus

    We are very impressed with the level of service and customer care that we received from Precision. Dustin K. did a phenomenal job in listening to our needs, explaining our options, helping us to make the best choices for our home, and installing our garage door opener. We couldn’t be happier with our experience from our first phone call to working with Dustin for the installation of our new garage door opener. Thank you Precision!

  • Loretta Barrett

    03/11/2021
    Tech: Alana McGrath Service: Install Garage Doors Columbus

    yes you comercials.

  • Robert Simpson

    03/10/2021
    Tech: Tom Palmer Service: Garage Door Opener Install Columbus

    Very professional fast service. Excellent technician, personable and knowledgeable

  • Mike Gibbons

    03/10/2021
    Tech: Dustin Keaton Service: Garage Door Repair Columbus

    Your technician arrived on time and quickly determined the source of the problem with my garage door. He gave me estimates on the level of repair I wanted, as well as the time required to complete the job. He replaced the springs and rollers, adjusted the opener, and now the door works the way it should. The tech was friendly, efficient and nice to work with. The job was well done.

  • Allan Colgan

    03/10/2021
    Tech: Matt Eberly Service: Broken Garage Door Spring Repair Columbus

    Matt E. Came on time and reviewed the history of my problem with the door. Because I had some familiarity with the system, after explaining the problem to him, he was able to diagnose the problem immediately. After ascertaining the problem, he then gave me three options to choose from and the prices of each option. I selected the option I wanted and then he went to work fixing the problem. He was personable, polite, courteous, professional and efficiently quick to fix the problem to my satisfaction. Matt was very knowledgeable and professional in his workmanship and he cleaned up after he was done working. I appreciated his presence in my garage and made me feel that I was a valued customer. I highly recommend Matt if you need service.

  • Mark Roelle

    03/10/2021
    Tech: Alana McGrath Service: Install Garage Doors Columbus

    Alana was great. She listened, got right to the point and made our decision very easy. She even called us back and asked us if we wanted another style door, the same color because we could get it installed more quickly. Very easy process and very informative sales person

  • Larissa Vandal

    03/10/2021
    Service: Broken Garage Door Spring Repair Columbus

    Thank you for having availability on the same day to fix my garage door. Tyler was on time, friendly, super knowledgeable and ready to tackle the issue. He had my spring issue repaired in about 45 mins and we tested the door several times. I will definitely use Precision again for any garage door issues.