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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 4,070 of 6,545 testimonials

  • David M

    10/12/2021
    Tech: Matt Eberly Service: Garage Door Repair Columbus

    My door was not working at 100%. Matt E. inspected the door and explained three service options. He quickly replaced the worn door hardware, the springs and lubricated all the hardware on the door. When he finished the door was running smoothly and in good balance. Matt is a true professional in doing his work.

  • Mike Patzer

    10/12/2021
    Service: Broken Garage Door Spring Repair Columbus

    Punctual, friendly technician. Explained in detail what was wrong and how and why the specific repair was needed. Completed in a timely manner and cleaned work space once complete.

  • Ben Potters

    10/11/2021
    Service: Garage Door Opener Repair Columbus

    I called to request a repair on my opener and was given an appointment and approximate price over the phone. Unfortunately the repair associate could not provide the spare part to repair due to the age of the opener. However he did give me some suggestions and a price for a commercial grade opener. I elected to replace myself with a residential model. I appreciated the honesty, discussion and no pressure sales approach. Since they could not repair, they did not charge the service call. I very much appreciate that integrity in service and doing the customer “right”! I will recommend any time for Precision. Thank you, Ben

  • Kim Dishong

    10/11/2021
    Tech: Walker Furpahs Service: Garage Door Repair Columbus

    All I can say is…RUN! They wanted to charge me $985 for a $180 repair that was done in 30 minutes by a great company named The Garage Door Guy. They also charged me $50 just to come out. This company should be ashamed of themselves!!!

  • Donna Laughlin

    10/10/2021
    Service: Garage Door Repair Columbus

    Great service and fast. Danny Was professional, kind, personable, knowledgeable, and explained everything carefully and got to work immediately. Although not just a broken spring unfortunately, but after 21 years of wear, it made the costly repair understandable. It’s the cost of owning an older home and we will be using Precision for future garage door repairs, though hoping not anything soon!

  • John Truitt

    10/08/2021
    Tech: Derek Mason Service: Garage Door Repair Columbus

    Derek was extremely helpful and we really appreciate the time he spent helping.

  • Najma Shamsi

    10/08/2021
    Tech: Walker Furpahs Service: Garage Door Repair Columbus

    I was more than satisfied. The technician Walker Fuhrpas was polite, friendly and efficient. He replaced the sensors of our garage door.

  • Debbie Bever

    10/07/2021
    Service: Broken Garage Door Spring Repair Columbus

    I have used Precision several times over the years and when my garage door spring broke I called them to fix the problem. They were able to come out the same day and completed the repairs. The technician was polite and was able to explain what needed to be repaired or replaced, and having the parts on hand, made the replacements. I will definitely use them again if needed and highly recommend them for any garage door issues one would have.

  • Beth Mcgill

    10/06/2021
    Service: Garage Door Repair Columbus

    TV advertisement led to website visit-BBB endorsed, coupons and discounts enticing. Friendly receptionist scheduled service call for same day. Service Technician very knowledgeable and very pleasant to work with- he explained in detail what was needed and cost before starting repairs. I’m quite pleased and now consider Precision Garage Door my “go to” for garage door concerns. Obviously, I will recommend them to my friends.

  • Don Miller

    10/06/2021
    Service: Garage Door Opener Repair Columbus

    Fast service. I called in the morning and they were out later that morning. Great job by Kayne!