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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 4,060 of 6,545 testimonials

  • Jerry Guy

    10/17/2021
    Service: Garage Door Opener Install Columbus

    Rodney was our installer and he was exceptional to work with. He explained everything we needed ,answered all our questions and was pleasant. He did all the repairs and installed a new opener in a timely manner.

  • June Evans

    10/16/2021
    Tech: Tim Tomlinson Jr Service: Garage Door Opener Repair Columbus

    I had a “failure to open” problem and I thought I might need to replace the electrical parts. I heard your TV and checked your advertisement on line and was pleased with the ratings and comments I found there. My experience was completely pleasant, reassuring and professional. A technician was scheduled to come within a time frame of my choosing that afternoon . He called when on the way. He discussed replacement of the system but found the present problem to be repairable so I chose that option. Based on my experience I would give a 5 star rating.

  • Sean G

    10/16/2021
    Tech: Walker Furpahs Service: Garage Door Repair Columbus

    I had Precision Garage Door come out and look at my door spring that broke. They were very professional to deal with, however I found them to upsell everything to a point where I had to get additional quotes from others. Walker, the service technician was great! He explained everything really thoroughly and was extremely professional. He also helped me get my car out of the garage as part of the quote process. I am only placing 3 stars on here because of price – if your in a pickle and don’t have the luxury of time, these folks can likely help you out. Based upon the pricing, I decided to get quotes and based upon the quotes I got from other providers, precision was higher in cost to do the same work. I was fair to Precision and got quotes apples to apples. I thought initially with having a single spring that Precision was trying to ‘upsell’ me on a two spring system, but in talking with a few other professionals, that is the recommended solution for the door repair. They aren’t ‘horrible people’ or ‘criminals’ as some describe – they just seem to have a lot of overhead with their marketing efforts and that prices them a bit out of the market. I would gladly pay that price if their warranty was better or there was something that really made them stand out in their market. I hope my technician doesn’t get into trouble by his superiors as a result of me passing on their service – it isn’t his fault; I just realized it was too much to make an impulse decision on and needed to get additional quotes. Again – if you are in need at an odd time, these folks probably are a good choice; if you have time to get quotes, etc. – perhaps not.

  • Gena S

    10/15/2021
    Tech: Dustin Keaton Service: Garage Door Repair Columbus

    Dustin came out at a moment’s notice after my garage door buckled and remained open. Not only did he fix the door completely, he identified and repaired a few other issues he noticed with the door, made it safe, made it stronger, and absolutely saved the day. I’ll be a repeat customer for sure!

  • Kathleen Wafer

    10/15/2021
    Service: Garage Door Repair Columbus

    Our entire experience was phenomenal. From initial call and the professionalism with customer service. The tech arrived early Taylor was very courteous and explained everything in detail. We would recommended Persian to anyone.

  • Mike Whitehead

    10/15/2021
    Tech: Walker Furpahs Service: Broken Garage Door Spring Repair Columbus

    Technician Walker was timely, honest, courteous, and explained to me exactly what the problem was, and what needed to be done. He did not care if I watched the job being preformed, and answered all my questions. I chose Precision because of advertisements I had seen on TV. I needed the repair done the next day, and Precision was able to accommodate.

  • Jordan Traikoff

    10/14/2021
    Service: Garage Door Opener Install Columbus

    Five stars definitely. Wish I could give them six. Excellent company to do business including the young lady in customer service who set the appointment to Tim who analyzed the situation, recommended various products and very professionally installed the product. Tim was very friendly, trustworthy and helpful. Highly recommend this company for whatever garage door needs you may have.

  • Jackie Mcclain

    10/13/2021
    Service: Garage Door Opener Repair Columbus

    Kayne S. Was great. He explained what he was doing and made sure it worked properly before he left.

  • Bill Graban

    10/13/2021
    Service: Garage Door Opener Repair Columbus

    No reasonable person could expect better service than I received from the precision garage door company. The technician, Jim Rapp, was technically very proficient, and on top of that, a really pleasant person.

  • Micheal Slezak

    10/12/2021
    Service: Broken Garage Door Spring Repair Columbus

    Appointment was set rapidly and convenient to me. Our installer, Dimitri, was prompt, courteous and highly skilled. We were very pleased.