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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 3,970 of 6,545 testimonials

  • Phong Ta

    12/09/2021
    Service: Broken Garage Door Spring Repair Columbus

    The tech performed an excellent job in replacing the broken springs. I have have used Precision before and would highly recommend them.

  • Jim Eblin

    12/08/2021
    Service: Broken Garage Door Spring Repair Columbus

    Tim was very knowledgeable and professional. Got door working in no time

  • Mike Castiglione

    12/06/2021
    Service: Garage Door Repair Columbus

    Amazing work!! Torsion spring broke on a Saturday afternoon and Mike came out the next day and fixed it in about an hour. Customer service was extraordinary. I would recommend to anyone that needs any type of garage repair.

  • Betty Howton

    12/04/2021
    Service: Broken Garage Door Spring Repair Columbus

    From contact with the customer service representative to the technician, I experienced excellent customer service, professionalism, and punctuality. Precision respects its customers, which is much appreciated.

  • Kathy Clark

    12/04/2021
    Service: Garage Door Repair Columbus

    The technician, shayne, was professional, friendly and outstanding! I think a company’s success is based on a large part the people the employ! Precision is my new door company. Shayne was awesome!

  • Kenneth Hughey

    12/04/2021
    Service: Garage Door Repair Columbus

    Neighbor recommend. Very satisfied. Thanks, Ken

  • Joe Laskowski

    12/04/2021
    Service: Broken Garage Door Spring Repair Columbus

    To be honest I am still not very pleased with the price of the spring replacement which almost came close to the total price of the overall door replacement that I made seven years ago, spring inclusive from another company. I will say that the service job performed was outstanding and the technician really did a great job explaining all that needed done. it is nice that the replacement has a seven year parts and labor warranty and was great to have the job completed the very next day after I called in the evening. I just feel the price of one thousand dollars is way too high to pay for a spring replacement and more than likely will shop around for estimates the next time as I have never paid this much in the past before but perhaps the costs have risen this much with all companies. This is my first time using this company.

  • Tony Mesi

    12/03/2021
    Tech: Tom Palmer Service: Garage Door Opener Install Columbus

    Very nice and efficient service from Tom Palmer. My second garage door remote purchased from Tom and Precision. A very enjoyable service visit. I will request Tom next time. – Tony Mesi

  • Pam DeLille

    12/03/2021
    Tech: Derek Mason Service: Garage Door Repair Columbus

    I was able to set the appointment for same day service which was very convenient. I had been having issues with the garage door opening smoothly for quite some time and two other companies had been unable to resolve the problem. The tech listened to my descriptions before testing the door so he could know better what to watch for as he tested the door (the issue was sporadic but problematic.) He found a few problems pretty fast and was able to make adjustments as well as replace some parts needed. I was very happy he had everything he needed with him; there was no added waiting time for parts. Everything was done in under two hours. Fast and VERY friendly service. The issues seem to be resolved and if for some reason they aren’t I have the added comfort of a warranty. I’m very pleased with Precision Door.????

  • Denver Fannin

    12/02/2021
    Tech: Matt Eberly Service: Garage Door Repair Columbus

    Tech was wonderful informative and performed the job on a timely manner.