I called 9:30 AM to get a broken garage door spring replaced. (Lashad) Lake was here before noon, looked over both garage doors and offered four options for one door or both, since I also asked about replacing seals on the bottoms of the doors and anything else that might be needed. He had everything needed on the truck and was done by 3:30. He was friendly, polite, explained all the options and didn’t push for the most expensive one. Very glad he was the technician who came out and we would want him for any future work.
Showing 3,740 of 6,545 testimonials
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Brett Helf
04/12/2022
David was on time, professional and courteous. I was hoping to have my garage opener line rewired to the main keypad as the other company that installed the opener did a sloppy job. I was hoping to have the wire follow the roof line of the garage. David quickly gave a me a quote which was a fair price, but also suggested that I replace the main keypad with a wireless unit. This option would eliminate all wires and would be less expensive than the quote to rewire! The unit he had in his truck would not work for my opener. He drove back to the office to get the correct one for my opener and returned a little while later. Quick removal of old keypad and install of the new one. David exceeded my expectations as his suggestion is much better then what I was hoping to accomplish! Very satisfied customer!
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Thomas Vogel
04/12/2022
Excellent Service !
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Dave Merz
04/12/2022
Lake came out right away thanks to the gentleman who took my phone call and was a great listener about what I needed for a garage door instead of trying to “oversell” me. I really respect both persons with whom I interacted today at Precision Garage Door.
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Deb Myers
04/12/2022
Derek arrived exactly on time. He evaluated our squeaky door and provided several options. The door was serviced to our satisfaction. Customer service was excellent. Thank you.
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Russ Huber
04/12/2022
Awesome service! Called around 6pm last night, they were there today at 9:00am to fix, offer several options and resolved quickly! Highly recommend,
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Tony Garrett
04/11/2022
The technician was very nice and did an excellent job! I am happy with the service; nevertheless, I have not been provided or promised an ITEMIZED receipt of the cost of services.
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John Hopper
04/11/2022
I called on Sunday and needed maintenance on my garage door. To my surprise one was scheduled to meet my time restraints after church. Young gentleman showed up and gave me all the options. He did not try to up sell me.(much appreciated) repaired my garage door opener. very reasonable given it was Sunday. Totally pleased! When we are in need of a new door i will be calling back.
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Laura Crossan
04/07/2022
I called for a simple adjustment to the belt on my garage door opener. It worked fine but in the mindset of preventative maintenance I called Precision to come take a look at it. It turned into trying to sell me a 700.00 service or a 1000.00 service. I think it is preposterous that they charge 209.95 to tighten the belt, tighten a few screws and spray some lubricant. I will definitely check out competition before I call this company again. The only positive thing about the visit was the technician Tom he was very polite.
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Ellen Vandyne
04/07/2022
I chose Precision because your company won the 2021 “Best Of The Best Licking County Community Choice Awards”. Same day service drew me in even more. Service included install of: Belt Drive Garage Door Opener, Springs, & Rollers for our double garage door. Matthew Eberly presented the options available & described information on each, as well as the associated warranties. Matthew was very knowledgeable about the products, & very courteous; there was “no” high pressure sales approach. He was very thorough & neat with his work. He was very patient with listening to our questions & answering each, ensuring that we also understood his answers during his work. If we would happen to have issues with our single car garage door, we would definitely call your company back, & would not hesitate to request Matthew as well. Thank you for servicing Licking County. You’ll be getting our vote for the “2022” “Best Of The Best Licking County Community Choice Awards”! Nice job!!!