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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 3,710 of 6,545 testimonials

  • Judith Clarkson

    04/26/2022
    Service: Garage Door Repair Columbus

    I just had a battery and spring replaced on my garage door. A very nice gentleman named Tim did my repair. He was extremely professional and explained everything to me before starting the repair. I have seen the ads on TV and always said if I needed a repair that’s who I would call. I did and I am very satisfied with the work and the cost. Thank you!!

  • Kevin Cook

    04/26/2022
    Tech: Derek Mason Service: Garage Door Repair Columbus

    Fantastic experience. Precision delivered as promised in every way. Our break down occurred at 5:00 PM on a Sunday. I called Precision, was connected to a live person. A technician came on Sunday night and repaired the problem. Icing on the cake was our technician, Derek Mason. Derek was a great ambassador for the brand. Professional, knowledgeable, friendly. He explained the process, provided options, and efficiently solved the problem. First class in every way.

  • Stephen Welsh

    04/25/2022
    Tech: Megan Jewell Service: Install Garage Doors Columbus

    I was very happy with the estimator today. She was knowledgable and very polite. She work up a quote that we were happy with and purchased a new garage door and opener. There was no service performed, we bought the garage door and opener that will be installed next Tuesday.

  • Donna Grove

    04/25/2022
    Tech: Derek Mason Service: Garage Door Repair Columbus

    I called Precision on a Sunday afternoon when my garage door would not open. With a couple of hours Derek was in my driveway! He explained the other things that were going bad on a 33 yr old door and stated that they weren’t critical at that time but I elected to have them done to avoid my vehicle being stranded again in the future. To my surprise, he was able to do them right then and there – on a Sunday no less! I did not realize just how bad the rollers, cables, hinges, etc. were on that door until he was finished and it’s SO quiet and works so well that I am glad I found Precision.

  • Bo Marietta

    04/24/2022
    Tech: Lashad Lake Service: Broken Garage Door Spring Repair Columbus

    What an outstanding tech! Lash came and did the job with pride. I’ve been in the building business all my life and I know good work when I see it . Thanks for your kindness and workmanship Lash!

  • Cathy Herbert

    04/24/2022
    Service: Garage Door Opener Repair Columbus

    Your service was quick(here within an hour of call) thorough and professional. Jim was informative and precise. I will highly recommend your company to friends and family. Thank you.

  • Norma Whittington

    04/23/2022
    Service: Broken Garage Door Spring Repair Columbus

    Online I was attracted to your advertising for various times of available appointments and the numerous positive reviews. I then experienced prompt earlier than expected, appointment with a very wonderful technician Tim, who inspected and gave me all options of immediate necessary repair for my garage door. He also replaced a keypad and showed me how to lubricate and maintain use of my door and left me a can of lubricant Although quite pricey, I was so happy to have the service, I did not say anything.

  • Michael Griffith

    04/22/2022
    Service: Broken Garage Door Spring Repair Columbus

    Tim is exactly why Precision should be your first choice in overhead garage door service. He is truly a professional that takes extreme care in delivering service to the customer. He was more than I could ask for in a technician, knowledgeable, efficient and an all around great person. I don’t wish for any other problems with my overhead doors, but if I do, I will immediately call Precision and request Tim again!

  • Drew

    04/21/2022
    Service: Broken Garage Door Spring Repair Columbus

    I would like to thank Mike for being available earlier than my timeframe arranged on my call. After a thorough assessment of what the issue was with my door Mike ran down everything he found and had everything needed replaced completed in a very timely manner. You can tell he takes a lot of pride in what he does and his customer service was a display of that. Awesome job, thank you again.

  • Biruta Buckenberger

    04/21/2022
    Service: Garage Door Repair Columbus

    I am very happy to give a five star rating to Gary L. He is an amazing,friendly,knowledgeable young man. He called before his arrival to my home and was here on time. He very quickly diagnosed the issues with my garage door,fully explained my options,and took the time to speak to my son on the phone to explain to him what needed to be done. That gesture was very important to a senior citizen. I had options to decide on,no pressure,just the facts. The work was finished in a timely,professional manner. Gary is just a great,friendly individual. I thank him for his kindness.