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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 3,280 of 6,545 testimonials

  • Debra Bilderback

    12/05/2022
    Tech: Tom Palmer Service: Broken Garage Door Spring Repair Columbus

    The serviceman’s was prompt and arrived exactly when he said he would. Very courteous and had the door operating like new in no time. He was very pleasant and respectful. Very nice to have someone that professional. Thank you.

  • Jim Claflin

    12/05/2022
    Tech: Walker Furpahs Service: Broken Garage Door Spring Repair Columbus

    I identified broken spring on garage door, could’t get my car out. called Precision and had a response. Repairment came and replaced along w/ other spring. Bottom line: he was here for 10 minutes. fixed it and charged me $589.00 w/ senior discount. I think we were taken advantage of and been had by the serviceman. I don’t think this was fair ! By copy of this letter to BBB, they will be advised of this ripoff and will also be posted on social media. Springs are available for $ 100/a pair. This is what i would call a daylight robbery.

  • Angela Garrett

    12/03/2022
    Tech: Patrick Mulligan Service: Garage Door Repair Columbus

    My garage door broke late afternoon on a Friday. Precision got a technician out next day, Saturday. The tech Patrick did a great job replacing all the wheels that were original , 31 years old. Garage door opens and closes smooth now and much quieter. He was kind enough to offer me a $15 coupon off the price. Highly recommend the company I will definitely call them in the future if needed

  • Jeff Wheeler

    12/02/2022
    Service: Broken Garage Door Spring Repair Columbus

    Jason was very polite upon entering our home and greeting us. Once he did his assessment of what was going on he was very honest and extremely knowledgeable about what needed to be corrected and/or replaced. He had everything changed out and working better than we have ever experienced since owning our home, it took him what seemed like no time at all! We are very happy and satisfied with his work, we will recommend Precision to anyone we know that is having issues with their garage door!

  • Kevin Jackson

    12/02/2022
    Service: Broken Garage Door Spring Repair Columbus

    Extremely responsive, timely, and tidy. My spring and cables broke over the holiday weekend. I called their office at 1pm on Sunday and a Technician arrived by 2pm. Jason O. provided a few pricing options (good, better, best) to us and explained what each option included. Once we selected the option we wanted to move forward with, the technician replaced the old spring, added a new spring, replaced the cables, and reprogrammed the opener. He completed everything within an hour and half of arrival. It seemed a little pricey, but the repairs addressed the worn parts that caused the issue and it was addressed on a Sunday. The technician was very knowledgeable and wasn’t pushy in selling something that wasn’t needed. Jason O did a great job!

  • Mark & cathy Pusecker

    11/30/2022
    Tech: Derek Mason Service: Garage Door Repair Columbus

    Competitive pricing, but service and warranty is why we chose Precision Garage doors. Derek M came out for a simple service call and went above and beyond our expectations, to make sure we were satisfied. Attention to detail is on point!

  • Mary Marzluf

    11/30/2022
    Service: Garage Door Opener Install Columbus

    I chose Precision Garage Door from my Google App. Jason Daring, the technician who inspected and diagnosed the problem with my existing opener installed a Genie opener. Jason was very courteous, respectful, knowledgeable and professional! I am very happy!

  • Michael Peterson

    11/29/2022
    Tech: Jonathon Swartz Service: Garage Door Opener Repair Columbus

    Johnny knew what he was doing. Analyzed the problem and fixed it. Polite, clean and personable.

  • Catherine Grossman

    11/29/2022
    Service: Garage Door Opener Repair Columbus

    Tim was awesome. He was honest, polite and explained the problem.

  • Mike Flugge

    11/29/2022
    Service: Garage Door Opener Install Columbus

    Outstanding service! Gary was very helpful, extremely knowledgeable, and a nice guy. I would recommend this company.