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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 3,270 of 6,545 testimonials

  • Lois Sunderland

    12/12/2022
    Tech: Patrick Mulligan Service: Garage Door Repair Columbus

    Our technician, Pat showed up earlier than scheduled and was polite, professional and knowledgeable. Thank you for your prompt response and same day service. Lois S.

  • Greg Keller

    12/11/2022
    Tech: Derek Mason Service: Garage Door Opener Install Columbus

    Our opener system was inspected and given a clean bill of health a few months ago by another vendor so I was surprised when there was a malfunction. Derek Mason conducted a thorough inspection and it became evident it was time for heavy but only necessary maintenance. New springs, cables, opener, etc. were in order. Trust the recomended system overhaul will provide many years of trouble free service. Thanks Derek Mason!

  • Dianne Karlowicz

    12/11/2022
    Tech: Joseph Worely Service: Garage Door Repair Columbus

    Job was completed on time and the problem was solved that day. Joe was very helpful in explaining what was needed and why. I would definitely recommend Precision for this type of repair.

  • Stacy Mcvey

    12/10/2022
    Service: Broken Garage Door Spring Repair Columbus

    Our Service Tech Jason was great today; helped us with programming one of our garage door openers to help us out too and was very persistent with it! He was polite, kind and helpful, as well as well-spoken. Thank you Jason!

  • Joann Seaman

    12/07/2022
    Service: Garage Door Opener Repair Columbus

    A friend had used Precision Door for her service, so I called them. They were professional, got quick service, explained everything to me in language I could understand, and provided with options for the repair of my garage door opener. They were able to complete the work that same day. Very please with everyone I talked to and with their service.

  • Al Shoemaker

    12/07/2022
    Service: Garage Door Repair Columbus

    Prompt service

  • Pam

    12/06/2022
    Tech: Dustin Keaton Service: Garage Door Opener Install Columbus

    Dustin was great – very personable, knowledgeable and helpful. A new unit to replace our current garage door opener was needed and he was able to take care of the installation and setup on this one visit. He even helped program the car remote. Great Job!

  • Nancy Gillilan

    12/06/2022
    Service: Garage Door Opener Install Columbus

    I had randomly picked Precision Garage Door a couple of years ago because they advertised 24/7 service. I was so pleased with their work, that it wasn’t hard for me to call them when I had difficulty again. Once again, I was pleased beyond belief. First I was quickly able to schedule service that met my schedule (I work night shift). The technician (Joseph Long) was awesome! Called before he arrived, had a smile on his face when he arrived, went over EVERYTHING, and went over multiple options. My garage door was 25 years old, and even tho I decided to replace it, that was not the first thing offered. I was told what I could do to do only the necessary repairs. When I expressed interest in replacing it, I was given 3 options and the benefits of each were explained fully. I NEVER felt that I was pressured to purchase a new opener. The work was done quickly. He had to move some things in the garage to do the work and replaced them exactly the way that I had them without a complaint. He went over everything with me and made sure that I understood everything. He was pleasant, professional, personal, and truly looked like he really enjoyed what he was doing. I was once again completely satisfied with the entire process, including the price. Should I need help with my door again, I won’t hesitate to call Precision Garage Door again. I couldn’t be happier. They are an example of excellent customer service that could be an example for many! Thank you, again, Precision Garage Door!

  • David Brown

    12/06/2022
    Tech: Walker Furpahs Service: Garage Door Opener Install Columbus

    On December 3rd we had two Genie Belt Drive door openers installed by Technician Walker. But prior to installation, Walker did a very thorough inspection of the door springs and safety features. He found the door spring bearings were getting bad, the springs themselves were getting weak(Walker demonstrated to me how the doors would roll down because the springs weren’t supporting the doors properly), and the bottom door seals were extremely bad,in need of replacement. Walker showed me my options so far as the opener and repairs would be. With Walker’s advice (and without any pressure) I decided on what to do. I called Precision Doors because lightning struck very close to our house and burnt up a Sequencer Assembly on one of my two doors. I was originally going to replace just the one opener, but since they were 24 years old, I decided to have Walker replace both openers and make any repairs necessary (springs and door seals). I had screw drive Genie openers, but I had Walker replace both with the Genie Belt Drives. They work fantastic, they’re extremely quiet and I really like the wireless wall buttons. Walker did a fantastic job. He is very knowledgeable (I worked as a technician in industrial maintenance for almost 40 years, and I have worked on overhead doors in the industrial world, so I could tell that Walker knew his stuff) I would recommend Precision Doors and especially Technician Walker to anyone in need of garage door repair or replacement. Thanks Walker for doing such a fantastic job. I am very, very pleased.

  • John Rucker

    12/06/2022
    Tech: Matt Eberly Service: Garage Door Repair Columbus

    We found the website just by searching the Internet. Precision set the appointment, showed up early, diagnose the problem, shared the options with me, and fixed it within an hour. Their service is really really good.