Very happy with the service from top to bottom. Easy and quick to schedule, technician (Tim) was EXCELLENT, done same day. Thanks so much!
Showing 3,170 of 6,545 testimonials
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Mark Collins
02/03/2023
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Tim Crandall
02/02/2023
A little after 6am, I’m trying to leave and as they say, garage door springs don’t like the cold. I jumped online and chatted to set and appointment for approximately 10am. About 7:30 I get a call that a tech could be out around 8am. They went over the entire system and gave me 3 options. I made my selection and Jason replaced springs, bearings, rollers and bottom weatherstrip – also put the motor on a surge protector. 7yr warranty on all of this. As this was my first experience with them – can you say home run?
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Roger Tedrick
02/02/2023
broken spring, without the quick service provided by Dmitri and Precision we would still be home bound.
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Ronnie Guy
02/01/2023
Very fast service! The repair person (David) very skilled in his position and offered advice on good maintenance of system!
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Zachary Jennings
01/31/2023
Listen up!! I usually don’t do these. Let me say BEST customer service and Technician experience(any trade)in a long time. John was very knowledgeable and cared about how we felt and how not to pressure us into purchasing anything. He explained the problem, and how he could fix it, but here is why it keeps happening. He walked us through and explained the why, and solutions. We have had many problems with the openers and springs breaking this was the fifth time since we built the house. We now have the proper openers and springs that should of been installed by the other guys! Not to mention extremely quiet with new technology to open and close and monitor. Thanks again John and Precision!!!
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Josh Chaney
01/30/2023
Came home from a cruise to our garage door not working. I submitted a request for a same day appointment and within a few minutes, a wonderful lady gave me a call back to confirm a time that day and to gather a little more detail on the issue. David S. gave me a call about 15min before he arrived to make sure it was still a good time to come by. That alone was a great start because most places, though they tell you they’ll call before they arrive, they don’t. When David showed up, he was friendly, professional and personable. He listened to what was going on with our garage door and inspected everything, not just diagnosing the problem. After explaining and showing me what was wrong with our garage door, he went above and beyond in making sure I knew what all of my options were, giving me his professional advice, being transparent with recommendations and what he has seen happen with openers like mine that was about 30yrs old. We opted to have a new opener installed, he gave me an ETA and quote and got right to work. He exceeded any expectations I could’ve had. He programmed our remotes, keypad, walked me through setting up the Genie app and making sure everything was working correctly, explained things to me to make sure I knew exactly how everything worked. Thank you, David!
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Diane Riedel
01/30/2023
First of all I can’t say enough about our technician that came out and fix out door. He was so professional and polite and helpful. On a second note you are very over priced ! Charging me $145.00 each for a bearing plate that you can get at home dept for $11.00 Please re-evaluate your pricing $1000 to fix a broken spring is a little high !
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James Chilton
01/30/2023
Great sevice Arrived at the time that was scheduled Would use again
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Steven Graves
01/29/2023
Josh was amazing! I don’t typically write reviews but the customer service, promptness, and service-excellence was industry best! Adding their telephone number to my permanent contacts list!