We loved the preservice notice as to who was coming to do our repairs. Jason O. was a great personality for us. He was quick and precise about what was needed. He was well prepared with all of the new parts for the repair. This was the best customer service that we have received ever! Thank you
Showing 3,010 of 6,545 testimonials
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Paul Bivens
05/14/2023
Our garage door began acting oddly by not wanting to go all the way up. On a Tuesday we called Precision and on Wednesday (the next day) they sent Mr. Jeff Johnson to our house to give us an estimate for a new door or a possible repair. We discussed the situation and my wife and I decided to purchase new doors. He took measurements and said that new doors would be installed on Friday. The whole process took only three days. Mr. Lashad Lake arrived at the house the next day and installed a Single door and also the Double door. The experience, and mannerism of these two people are top notch. I would recommend the Precision company and these two employees to everyone.
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Gyan Popat
05/13/2023
Excellent service. I highly recommend Precision Door. Aaron listened to my concern, did a thorough walk thru to understand what was going on; then explained me why the garage door was making so much noise. He replaced the rollers. The door is much smoother now. The price was reasonable. Thank you!
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Keith Whitaker
05/13/2023
Thomas T came out to repair our garage door. He was prompt. Courteous and professional. He had our repair done in no time. He gave us options for what needed repaired and what needed replaced. He fixed it and had our door working in no time. We appreciate your reasonable services and dedicated employees We will be recommending you to anyone we know Thank you for your fast profesional service Keith & LaFonda Whitaker
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Kelly Baesmann
05/12/2023
The customer service representative was very nice and set me up with an appointment the next morning. The technician that arrived was on time, courteous and very knowledgeable about my account. He fixed the door in less than 20 mins. Thank you Precision Door!!!
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Linda Edmonds
05/12/2023
My Service person was Matt. He was very knowledgable on the garage door. He was very easy to talk with and he explained all the problems and why I had all the noises from the cracked hinges to bad rollers. I would highly recommend him. He compiled a quote between fixing the door and a new one. i chose to go with a new door so my worries are over. With no high pressure sales just my peace of mind. Thank you Matt.
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Sara Brown
05/10/2023
Employees very courteous. Called and came out within the hour.
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Chris Wimer
05/09/2023
The tech showed up to see what was wrong with my garage door open. I showed him the problem and he found the problem quickly. I was going to have a new opener installed, but he fix the old one without installing to new opener.
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Glen Worley
05/09/2023
We had our garage door and opener serviced by Jason O. on a Sunday. Professional, proficient, and truly committed to going above and beyond expectations. We’ve had various types of work on our house and were discouraged by sub par workmanship and customer service. Precision Door Service has restored our expectations for quality workmanship and service. Will absolutely recommend!
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Kenji Hosaka
05/09/2023
Repair work. Our Precision garage door was installed about two years ago and, in this morning, the torsion spring bar support plate came off from the wall and the door became unopenable. Furthermore, the support plate hit and broke the garage door window glass. I called Precision right away and the service man fixed in this afternoon. I was expecting that some troubles would occur soon or later but the most important thing is how soon the service person will show up and correct the issues. I’m so impressed and this is one of reasons we decided to have Precision. The service person, Derek M, is very polite and great service technician as well. By the way, it was no cost for the repair. Thank you!!!!