Excellent customer service. Call that morning and got the garage door repair the same day. The technician was knowledgeable and on time.
Showing 2,490 of 6,545 testimonials
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Thomas Rieland
01/02/2024
Walker explained everything well and handled replacement of two garage door springs quickly. Great experience. May have paid slightly more than norm but worth it.
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Griffin Aufranc
01/01/2024
Quick and easy. Explained the problem. And some other things going on with the garage door.
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Susan Uhl
12/31/2023
I have used your company before and was satisfied. Seeing that you offered service 24/7 was also a plus since this is a holiday weekend. David H. was the tech who arrived less than 2 hours after I called for service. He was friendly, professional, and seemed knowledgeable. He evaluated the situation and provided recommendations but never pressured me to select options I passed on. Overall, I was very satisfied. David was a pleasure to work with. I do have one issue to point out although it is minor. After I made the appointment, I received an email that was intended to give me an intro to the tech that was coming out. It showed pictures of many techs, but the email didn’t tell me who it was that was scheduled to be here. So it wasn’t very helpful, but I like the concept.
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Dan Huffman
12/31/2023
I was contacted by phone a few minutes after submitting an online request. Technician Jason was at our house within an hour of submitting the request. He fixed the problem, and suggested and completed a few things to better stabilized the process of the door opening and closing. Jason was professional and very good/thorough with his work, and I would recommend using Jason and Precision Garage Door Service.
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Michael Brascetta
12/30/2023
All around great experience starting with booking the appointment with the live agent who answered the call on a Saturday for what was hopefully a same day appointment. Fortunately they had a slot open late afternoon where other companies could not accommodate me before the new years holiday. Not only did I get an appointment same day but the technician arrived early. Chaz was my technician and he was excellent. Clearly knows his field, provided great service and was an excellent representative for the firm. He was personable, efficient, and informative throughout the entire process. Would happily recommend him and the firm to anyone needing garage door service.
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Ashley Wilson
12/30/2023
Just had the springs on my garage door replaced. Kurt was very friendly, kind and finished the job quickly! So excited to have my garage up and running! Thank you Kurt!
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Donna Sheetz
12/29/2023
James came on time and handled my garage door problem quickly and excellently! Thanks so much for a job well done.
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Jim Mount
12/29/2023
Very thorough and explained everything that needed done clearly
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G Hay
12/29/2023
I had a very old garage door opener replaced and couldn’t be happier with the company and the technician, James D, that did the job. James inspected my old opener (it failed most categories – no surprise) and gave me three replacement options without any hard sell. The installation went smoothly, James explained the operation of the new opener, he explained how to connect it to the phone app and left no debris behind. He also lubricated the door. I highly recommend Precision.