Trusted by Thousands of Homeowners

We have been using Precision since 2007. We initially purchased a complete overhaul package, which at that time came with a lifetime warranty. You never really know if a company will truly honor such a warranty for a lifetime but Precision amazingly has. We have contacted them a number of times through the years for warranty service and they have always cheerfully come through, the same day, and once even on Christmas Eve. Today was no exception. Our technician Tom, not only fixed the broken spring, but did a complete inspection and found cables that were wearing out and possibly needing replaced in the near future. He replaced them along with the spring, lubricated the door and made sure everything would be running smoothly for the foreseeable future, with only a charge for the service call. I have nothing but good things to say about this company.

Tom was on time based on his ETA. He was very friendly, professional and the issue with the keypad was resolved quick. He showed me how to program keypad for the next time I change out the batteries.

David Morgan was a great technician. He was professional, friendly and took the time to explain everything so I could make the right decision. We even discussed future considerations and when I am ready for that work, I will call to schedule with David Morgan. This was my first experience with Precision and I am very pleased. Thank you for a great experience.

Arrived exactly on time. Walker was prepared for everything. He explained all work and was very courteous. Very happy with his work. Thank you

Adam arrived early! He was pleasant and very helpful Fixed the problem quickly and answered all questions. I would highly recommend this company, specifically Adam for quick , efficient and pleasant experience .

Scheduled an appointment and arrived on time. James V. Had the garage door up and running in no time at all would definitely recommend him and Precision door again!

The Precision tech arrived within 15 minutes of my call and was incredible! Adam was committed to solving the issue which was complicated by my door not having the correct springs for the size and weight of the door. The added weight was due to extra support struts put on by the company 4 years ago, and it turns out the springs should have been addressed at that time. After trying to get the tension right for a long time, Adam spoke to his boss who said “make it right” and provided a new spring system at no additional cost to me. Not only was Adam committed to fixing my door, but the company stood up and made right on an oversight from four years ago. THAT is incredible customer service!

David was very knowledgeable and knew how to fix our garage door. The door is so much more smooth operating and quiet. I have used Precision for years and they have always fixed any problems we had with our garage doors.

Our service was on time and friendly! He has been servicing my garage door for many years! I will always call this company.

Carlos and Percision Columbus Management team, I wanted to thank you for sending Matt Eberly to save the day and help us with our door. This was the first issue we had with our garage door in two years of home ownership and were totally stumped – Matt did a phenomenal job explaining exactly what was going on to someone who has no idea what they are doing. Our problem was resolved in less than 24 hours from when it started, and Matt went above and beyond with education and service. I really appreciated that the quote was fair and services were rendered so quickly. I can’t thank your team enough for having an easy booking platform and speedy quick service. We will be sure to call you all for our future needs. Thanks a million, Elizabeth and Ben