We called Precision to confirm the findings of a previous company whose less than relatable technician seemed to lack knowledge and motivation to address our problem. Tim T. showed up the next day, assessed the problems and efficiently corrected the same. Tim was comprehensive with his explanations and friendly during our interactions.
Showing 100 of 6,545 testimonials
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Lawrence Rinehart
04/02/2026
A AI search told me you were the top rated company in our area. Pros: The service tech that came out and ended up doing the work was topnotch. He was extremely knowledgeable, professional, and efficient. The product seems to be very good quality and the five year warranty is good. The tech was glad to patiently answer every question I came up with. Cons: I had the spring system and the opener system replaced. I’m confident that was appropriate. However, your prices are at the top of the scale for our area. I had done my research and knew that about the pricing before I approved the job. The great performance of the tech prompted me to approve the job even though I knew the price was at the high end of the scale.
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Stacy Friedman
04/01/2026
Zack was friendly and arrived within two hours of my call. I had backed into my garage door and one of the rollers came off the track. Zack fixed it quickly and made sure the springs had not been damaged. I will call Precision again if I need to.
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Dan Davis
04/01/2026
Service person was very polite and listened to my concerns. He was very easy to work with. He fixed the problem I was having with the door opener and suggested some additional items to improve the door opening and closing. Thank you!!
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Dale Mccampbell
04/01/2026
Excellent and professional service from a truly great company!
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Tim & Mary Hopmann
04/01/2026
Service was prompt and the service provider was helpful and polite. They offered more than I needed just then, but there was no pressure on the sale. I would give it a 5 if they had not put me through the process of turning down that offer, but still pretty darned good.
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Chris
03/31/2026
Fast service. No after hours charge, just showed up after 6 when I called. Fixed a completely broken garage door in about an hour. Technician was fantastic.
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Ryan & Liz Finke
03/31/2026
Quick, respectful, and complete service within 4 hours! Very happy with the quality of work and professionalism.
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Tom Temple
03/31/2026
March 30 and 31 your tech Brad was here at my home for service, originally to give me an estimate to replace the garage door trim, which I did not have replaced when your company replaced both my garage doors in April, 2024. Instead of just providing an estimate for the trim, Brad took extra time to do an inspection of the doors, and in doing so discovered that insufficient springs were installed with the doors in 2024. He explained that over time this would result in the garage door openers failing much quicker than they should because they were lifting much more of the weight than they should. Your company approved Brad repairing this issue at no charge to me. Brad also made a repair on a connection from the door to the opener, resulting from this added strain. Today Brad was back with the trim, installed it, caulked and cleaned the trim, and applied a little paint to the nails. Brad did an excellent job, was courteous, efficient, and demonstrated attention to details and concern for the customer. You should somehow reward him and keep him around as he is a great representative of your company.
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Connie Cheuvront
03/31/2026
If you want great service and a fast response call Precision. Have used them 3 different times and the Techs are always polite and experienced. Thanks Tom for a job well done today.