My garage door would not come down, it was already evening. The scheduler was so kind and got me set up for early the next day. Bob and Zach took their time figuring out the problem. They were courteous, friendly and knowledgeable. Bob explained what needed to be done. I feel as if I have two new garage doors they did such a nice job repairing them.
Showing 810 of 6,545 testimonials
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Deepthi
08/30/2025
I am writing to express my disappointment with the recent garage door service appointment conducted at my home. Despite scheduling the visit in good faith and expecting a resolution to the issue, no actual service was performed. Nevertheless, I was charged a $50 fee without any explanation or justification for the cost. The technician arrived, briefly assessed the situation, and left without making any repairs or offering meaningful guidance. There was no follow-up, no quote for future work, and no value provided in exchange for the fee. It felt less like a professional service and more like a transactional visit designed to collect payment without delivering results. I believe in compensating businesses fairly for their time and expertise, but this experience fell short of even the most basic standards of customer care. I would strongly advise others to seek alternative providers who prioritize transparency, accountability, and genuine service.
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Deb Chrisman
08/29/2025
James Damron was great to work with courteous, reviewed options with me, efficient and friendly. Appreciate the quick attention to my call. I would recommend Precision to friends. Thank you Deb
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Casey Trovato
08/28/2025
I appreciate coming out fast response but nothing got fixed. The tech mentioned the garage door was unbalanced in the statement but didn’t mention anything to resolve balancing the door. It would have taken 30 minutes to tighten the upper spring so the door is not so heavy half way down. Instead he tried to upsell me on a new motor/parts which is unheard of for a 3 year old garage. On top of that the motor he put in the quote is the same HP as my lift master? All he had to do was re balance the door which would have fixed the issue.
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Joyce Schatz
08/28/2025
Precision Garage Door was recommended to me a year ago – by 3 different previous customers. Patrick was very polite, and explained everything to me, and had all the tools in the truck to complete the job. I am very satisfied by the service I received.
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Sara F
08/28/2025
Arrived early on a same-day call and solved problem quickly. Matt was awesome, thanks!
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Keith Davis
08/28/2025
David Morgan was outstanding…very affable and knowledgeable. We needed new rails and belt drive for both of our openers due to wear and tear. He did excellent work and reset the timing etc. I highly recommend him for anyone needing work on their doors!!!
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Kari Kesler
08/28/2025
I cannot say enough about how great my experience was Precision Garage Door service. They were prompt and professional and did a great job! The man that came out was very professional and very informative as to what the problem was. He installed a new motor and helped to program my old garage door opener as well as gave me the new one. He was very thorough! I would rate 10/10. The BEST!
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None
08/28/2025
Very fast and efficient. Picked because of Hilliard address on web page.
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Dennis Waites
08/28/2025
James was very courteous and did a fantastic job and informed me what the garage door needed and repaired the door very quickly. We were very happy with the repairs and I even talked to him about a humming bird feeder that we have in our front yard that has a camera and he thought his mother would enjoy being able to watch them when they came to the feeder. It really is cool. He was great. Thank you again. I would like to get a copy of the bill. I assume you will send me an email or a text with the bill included