Trusted by Thousands of Homeowners

Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

BBB Precision Garage Door Service of Columbus
Google Reviews Precision Garage Door Service of Columbus
LiftMaster Precision Garage Door Service of Columbus
Genie Precision Garage Door Service of Columbus

Showing 5,350 of 6,545 testimonials

  • Elizabeth Hoffman

    04/09/2017
    Tech: Tom Palmer Service: Garage Door Opener Repair Columbus

    Very good job on time and very efficient . Iwould absoultly recomend Precision Garage Door servive

  • James Yuse

    04/08/2017
    Service: Broken Garage Door Spring Repair Columbus

    I was very pleased with the great service as well as the professional job that Gregg did today. He called ahead to narrow the time window, was very polite and prompt as well.

  • Chad Harris

    04/03/2017
    Service: Garage Door Opener Install Columbus

    What a great job your company is doing! This sounds a little silly, but working with your company and service tech (Derrick) today, was easily the BEST customer service experience I’ve had in years. We were at Disney last week – and not even Disney matched the experience I had today. My garage door opener broke this morning, leaving the door hanging part open, part closed. I called Precision early this afternoon. A real live person answered almost immediately; very nice and professional. I gave her only my name, and told her I’d used your services before – and that I had a garage door issue. She immediately confirmed my address, phone number and email address (all of which was correct) — and scheduled Derrick to arrive between 2:00 – 4:00. I immediately received a confirmation email, confirming the technician and his photo. By 1:30, I received a phone call from the technician to tell me he was on his way. He arrived by 2:00. I found Derrick to be very nice, friendly, professional, knowledgable and obviously skilled at what he was doing. He immediately diagnosed the problem (showing me visual evidence of the problem) – and offered me a solution. In the end, he was very efficient, no pressure, very upfront — offering two different solutions and fixed the problem (installing a new garage door opener). He actually did such a good job – I asked him to replace the other garage door opener, that wasn’t even broken, but was just as old. He did so — having to make a second trip back to the shop and returned to add the second opener. All in all — extremely well done. Beth (owner) — congratulations to you and your team for putting together an amazing service with quality employees. A very tall order for any business, big or small, in today’s environment. I would highly recommend your company to anyone who asked. All the best. Thank you for a very unexpected and pleasant customer experience today.

  • Rose Snyder

    03/29/2017
    Service: Install Garage Doors Columbus

    I was very very pleased with the service and work that Derrick did replacing my old garage door. I would highly recommend Precision Garage Doors.

  • Lorraine Diaz

    03/28/2017
    Service: Broken Garage Door Spring Repair Columbus

    Had an emergency repair today. A technician was out to my house in less than 30 min. from my call. Received an email informing me of the technician that was to come to my house. Derrick was very professional, thorough, and efficient. He assessed the concern, provided reasonable quote and completed repairs in less than an hour. I would recommend Precision to all my friends and neighbors. THANKS!

  • Karen Roch

    03/26/2017
    Tech: Alex Eliopoulos Service: Broken Garage Door Spring Repair Columbus

    Over the past month, I have worked with Precision Garage Door Service and they were wonderful. First, Tim replaced the spring, and most recently, Alex replaced my keypad. In both instances, I experienced amazing customer service, including quick and courteous help in scheduling appointments. Both technicians were early, called ahead, were very professional, and were extremely knowledgeable. I highly recommend Precision! Thank you so much!

  • Brett

    03/13/2017
    Service: Garage Door Repair Columbus

    Tim was very professional and timely. Greatly appreciated his work, would definitely recommend to anyone needing repairs.

  • Patrick Mcgory

    02/26/2017
    Service: Garage Door Repair Columbus

    Derrick was great! Explained everything he did and why. Definitely a five star tech and performance!

  • Mark Nojiri

    02/14/2017
    Service: Garage Door Opener Repair Columbus

    The man arrived within about 45 minutes to repair my garage door, completed the repairs, and left within about 45 minutes. He was quick, courteous and answered questions I had. Yes, I would highly recommend your company. By the way, I called around 1:40pm, and he arrived around 2:30pm, very prompt.

  • Suzy Pettet

    02/10/2017
    Service: Broken Garage Door Spring Repair Columbus

    5 Stars Tim, the technician that came to my house, was very nice; very professional; and did a great job. The repair was not able to be made the night he came to my house, but he came first thing the next morning, even though it was his day off. There was a misunderstanding and the owner personally, and very promptly, called me. The problem was solved. I greatly appreciate the values of a family owned business. I am very pleased with the resolution and the owner’s willingness to do his best to satisfy his customers. The owner exemplified exceptional customer service.