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Showing 50 of 6,545 testimonials

  • Kim Pettry

    04/17/2026
    Tech: Tregg Hall Service: Broken Garage Door Spring Repair Columbus

    Our technician Tregg was wonderful. He was very professional came in looked at the situation and gave us options to choose from told us exactly what we would need and pricing for everything. He gave us his advice but let us choose on what we wanted to do. He went straight to work and was done in a very timely fashion. I would recommend Precision Garage Door to anyone needing repairs.

  • Leela vinod Cudapah

    04/16/2026
    Tech: Danny Quinn Service: Garage Door Repair Columbus

    Pros: Arrived on time. Cons: Lack of transparency and inconsistent communication. I was initially told my existing lift system could not be repaired and was quoted nearly $3,000 for a full replacement. Based on that information, I felt pressured into moving forward. However, the work was ultimately completed for $500, which raises serious concerns about how the original quote was determined. Toward the end of the service, the technician mentioned that the real issue was a broken spring—and that they didn’t have the necessary parts to fix it. This was never clearly explained upfront. Had I known, I could have sourced the parts myself and potentially avoided replacing the entire system. By the time this was clarified, the replacement had already been installed, leaving me with little recourse. I’m also concerned about the quality of the new system, as it appears lower-grade and I’m not confident it justifies the cost. Overall, the experience felt misleading and left me questioning both the necessity of the work and the company’s pricing practices.

  • Susan Mahoney

    04/16/2026
    Tech: Robert Cremeans Service: Garage Door Repair Columbus

    Great service. Robert Cremeans was ver professional and went the extra mile.

  • Harold Cullum

    04/16/2026
    Service: Garage Door Opener Repair Columbus

    Service person was very friendly and knowledgeable

  • John McFaul

    04/16/2026
    Tech: Alana McGrath Service: Install Garage Doors Columbus

    I had an estimate for double door installation. Alana did a good job with the estimate and information

  • Jennifer Priwer

    04/16/2026
    Tech: Tregg Hall Service: Garage Door Opener Install Columbus

    Could we please get a copy of our invoice and payment receipt.

  • Alicia Wagner

    04/16/2026
    Service: Garage Door Repair Columbus

    Zach is a good rep for your company. He explained changes and adjustments that I needed and those I could opt in or out for now or later. My door is much quieter and it’s good to know that it has been thoroughly serviced .

  • Rebecca Haberkamp

    04/16/2026
    Tech: Malachi Strickland Service: Broken Garage Door Spring Repair Columbus

    Reviewed/read other reviews and the BBB reviews, heard the company’s advertisements… Choose this company based on the reviews. Phoned and made the appointment for same day, customer telephone rep was polite and courteous. Technician, Malachi Strickland, arrived within window of appointment, was very professional, helpful and easy to talk with-explaining everything including answering questions; thank you. I would recommend the company to others.

  • NL Stein

    04/15/2026
    Tech: Derek Mason Service: Garage Door Repair Columbus

    The problem with the garage door was fixed. Everything needed was available to the professional. Very friendly. Easy to talk to. I would recommend Precision Garage Door to friends and family. Garage door works great!

  • Earl Gates

    04/15/2026
    Tech: Patrick Mulligan Service: Broken Garage Door Spring Repair Columbus

    Used them Before and liked their service.