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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 4,670 of 6,545 testimonials

  • Tom Durick

    10/12/2020
    Service: Garage Door Opener Install Columbus

    Same day AMAZING service! Tim came out the SAME DAY that we called and replaced the entire existing garage door opening system THAT DAY. Since we wanted the WiFi enabled system and the second door needed a total installation, Tim was back as promised SUNDAY morning and finished the job right and the first time. Fantastic service which is becoming a lost art these days. Thank you, Precision Garage Door!

  • Donna Hammond

    10/12/2020
    Service: Garage Door Opener Repair Columbus

    HE WAS AWESOME. THANK YOU VERY MUCH.

  • Bob Kidder

    10/12/2020
    Tech: Tim Tomlinson Jr Service: Garage Door Opener Repair Columbus

    Tim, the service person, was good. However, despite talking to scheduling person and describing the need for new batteries, and despite an email to them describing the need for battery replacement, the service person arrived without batteries and told me batteries were backordered. Admin to service person to customer communications were POOR!

  • Ken Bullock

    10/10/2020
    Tech: Tim Tomlinson Jr Service: Garage Door Repair Columbus

    Technician was very good and knew his job He was very pleasant and answered all of my concerns. I would certainly recommend precision door for any repair

  • Jennifer James

    10/09/2020
    Service: Broken Garage Door Spring Repair Columbus

    The whole process was very smooth. The initial phone call at ur office, re scheduling, pre schedule phone call, meeting David Crowe, educated on the work before and after and the quiet garage door.

  • Jeff Starrett

    10/09/2020
    Service: Garage Door Repair Columbus

    Had an annoying noise from garage door. Found Precision because original company’s service tech forgot us twice! Tim W was superb! Super informative, no pressure and let me make the decision as to what to fix or not fix. Ended up with all new rollers, and a new support that fixed my problem! Appreciate Tim’s customer first attitude that was friendly and informative. I even asked Tim to replace my Pioneer Service sign with a new Precision Sign! Thanks Tim and Precision Door!

  • Marsha Miller

    10/09/2020
    Tech: Jeff Johnson Service: Install Garage Doors Columbus

    The service from start to finish was excellent. Customer service was beyond my expectations, which is extremely important. Everything was explained and demonstrated and the installation went very smoothly. Everyone was knowledgeable and very professional. I highly recommend Precision for all garage door services!

  • Mark and erin Stephens

    10/09/2020
    Tech: Jeff Johnson Service: Install Garage Doors Columbus

    Hi Mr. Rapp, Tried to send an e-mail to you and it was sent back. We had the garage door put in on Tuesday. Sounded great when the tech left, but yesterday and today, the door is not as quite. So, I called the office,614-768-6353. She is sending our tech back on Monday. So, I hope things are resolved then. The only other thing is, some time down the line, I may reach out and see if if I can get the Thames window inserts. But all in all, very kind and hard working people you have working for you. Thank you. Erin

  • Janice Ikins

    10/07/2020
    Tech: Dustin Keaton Service: Garage Door Opener Install Columbus

    I was so impressed with the timeliness, knowledge and service product I would recommend to anyone in need of garage door service. Excellent Service!

  • Mark Sgriccia

    10/06/2020
    Service: Garage Door Repair Columbus

    I needed the bottom rubber seal repaired on my garage door. After 2 handyman couldn’t repair it I contacted Precision Garage Door since their website said they make those repairs and they have extended hours. I contacted them and they came out a few hours later and repaired it. Very satisfied.