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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 3,890 of 6,545 testimonials

  • Kim Davidson

    01/16/2022
    Tech: Derek Mason Service: Garage Door Repair Columbus

    Derek has been GREAT!! I am deaf but he does really communicate with me by using paper which I really impress with his satisfaction and customer service. I was also impress that he was able to get the repair done when I needed it to be done! So much THANK YOU!!!

  • Chad & Krista Neal

    01/15/2022
    Service: Broken Garage Door Spring Repair Columbus

    Kayne was the technician that came out the same day our garage door spring broke and got it fixed. Very satisfied.

  • Sharron Perko

    01/14/2022
    Tech: Tom Palmer Service: Garage Door Repair Columbus

    Great service.

  • Donnell Johnson

    01/14/2022
    Tech: Matt Eberly Service: Garage Door Opener Install Columbus

    Our garage door broke on a Thursday night around 8:30 PM. Since they have 24/7 service, we called and got an appointment for 10 AM-2 PM the next day. Matt arrived around 10:30 AM and had a new garage door opener installed and operating by 12:30 PM. Great product and service!!

  • John Boxill

    01/14/2022
    Service: Garage Door Opener Install Columbus

    Great customer service experience from beginning to end. I was able to get on the schedule within a very short time frame. The technician was scheduled the next day, I had an appointment time frame of 8:00 am – 10:00 am and the technician called at 7:45 am to say he’d be there in 15 minutes. Tim was great – he installed the unit and walked through all of the steps to get us set-up. Thanks again for a great experience.

  • John

    01/13/2022
    Tech: Derek Mason Service: Broken Garage Door Spring Repair Columbus

    Had a broken spring. Precision was able to come out within 3 hours to fix it. Other components were sold to me and replaced also. I was not aware they were needed but trusted the technician’s explanation. It was expensive but with the 7 year warranty, I should be worry free.

  • Robert S

    01/13/2022
    Service: Garage Door Repair Columbus

    My experience with Precision Door has been fantastic. They repaired broken torsion springs in December 2020. In January 2021 my garage door opener failed. The company that repaired the opener claimed that the wrong springs had been installed a year earlier. I was expecting a fight on my hands. I called Precision that day, they sent a technician, David C., within the hour, and he fully acknowledged their mistake. He was fantastic. He installed the correct springs and arranged for Precision to refund the amount I paid for the opener repair. In my wildest dreams I could not imagine a more satisfactory solution. I would recommend Precision Door Service without reservation.

  • Ben Daniels

    01/13/2022
    Service: Garage Door Opener Repair Columbus

    Jason was very helpful. He reprogrammed our opener and didn’t push to buy a new one. I’ll call them again when I need more garage door work.

  • Nancy Stockwell

    01/13/2022
    Service: Garage Door Repair Columbus

    After an evening call to their 24/7 service line , they were out to my house next morning. Jason was pleasant, very knowledgeable, explained what was needed and gave me 3 different options for repair. He had all the needed supplies and was done in little more than 90 min.They may be on the high end price wise for repairs done ,based on my quick research before service, {i’m om a fixed income}but the quick response and their policy on warranty made up for it. The quick service avoided stress of calling several companies and possibly not being able to get my car out of garage in an emergency. Sometimes you pay a little more for great customer service.

  • Melody Bankhead

    01/12/2022
    Tech: Matt Eberly Service: Garage Door Repair Columbus

    Matt Eberly has serviced my garage door needs twice. Both times he has been professional and informative. He took the time to explain the what was going on and provided options to address the problem.