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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 3,670 of 6,545 testimonials

  • Ron Turscak

    05/19/2022
    Service: Garage Door Repair Columbus

    Michael Bowman the technician did an excellent job. Would highly recommend this company.

  • William Handin

    05/19/2022
    Tech: Dustin Keaton Service: Broken Garage Door Spring Repair Columbus

    Tech Dustin K’s other excellent reviews are absolutey without question. Most helpful for me was his clear descritpion of needed repairs, inculding actually showing me the defective parts needing replacement. An employee’s excellence is only possible if management’s focus on the bottom line includes the importance of true customer satisfaction. Rapp/Precision is not the least expensive garage door service provider, but “you get what you pay for” truly applies.

  • Richard Cottingham

    05/18/2022
    Service: Garage Door Repair Columbus

    The Tech arrived on time and fixed the problem within about 30 minutes. The Tech was very professional.

  • Vera Glasper

    05/18/2022
    Tech: Walker Furpahs Service: Broken Garage Door Spring Repair Columbus

    Service man was great on explanation of what needed done price was reasonable. Will us your service in the future when needed thanks again

  • Mark Giesey

    05/18/2022
    Tech: Tom Palmer Service: Broken Garage Door Spring Repair Columbus

    Tom completed my repairs today and was quick efficient and very knowledgeable. Really enjoyed conversing with him about my garage door and its maintenance issues.

  • Robert Volkovitsch

    05/17/2022
    Service: Broken Garage Door Spring Repair Columbus

    As I am not nearing sixty, I have learned that there are times when a homeowner simply needs to hire a professional. After taking out the trash late Sunday evening, I noticed that one of my two torsion springs had snapped. (Not surprising as they were, I believe original and over 40 years old.) I had seen Precision’s commercials many times and looked them up. The posted reviews were glowing, and I learned that they have a 24/7 staffed phone available for appointments. Even though it was late Sunday evening I was able to make my appointment for Tuesday morning. Everything about the process was VERY professional. Immediate confirmation via email. A phone call Tuesday morning when the were on route. Clear explanation of what was in need of repair beyond just the broken spring. Multiple estimates based on the level of repair. Despite all the parts I chose to replace, (springs, bearings, cables, rollers, tracks) everything was done within two hours. I am thrilled with the new life my existing door now has and am thankful not to have to worry about a catastrophic failure some morning when my wife or I head out to work. The only downside, I notice the sound of my garage door opener a bit more now because the door itself is so quiet! Thank you to everyone at Precision for exemplifying what it is to be a professional. It means the world to me and my family. Robert V.

  • Richard Harris

    05/17/2022
    Service: Garage Door Opener Repair Columbus

    Great, Great Service !! tech was on time, he gave an accurate estimate for repairs. he communicated well with me on every aspect of the job and the warranty for the parts and service.

  • Richard Martinski

    05/16/2022
    Tech: Tim Tomlinson Jr Service: Broken Garage Door Spring Repair Columbus

    Easy online appointment and fast date/time set. Tim arrived as scheduled and did a fantastic job replacing our garage springs. He is very customer service oriented. Hats off to a job well done!

  • Phil Traylor

    05/15/2022
    Service: Garage Door Opener Install Columbus

    Dimitri arrived ahead of schedule, and was very professional. He went through my options, explaining everything. It only took a short amount of time! His boss has a great employee!

  • Rex Schlagenhauf

    05/15/2022
    Tech: Derek Mason Service: Garage Door Repair Columbus

    Our garage door spring broke as I pushed the button to open it trapping both cars inside. It was 3:00 in the afternoon and I had to be at work the next day at 7:00. We called Precision and Derek M. was there within the hour and had us fixed within two hours after arriving. He was courteous, professional and efficient, told us what had happened and what our options were. The door now works better than it ever did…much quieter, and operates more easily. Your ads are effective because you incorporate different employees showing the human side of your business. Your ads make it easy to remember your name and business. Thanks Derek and Precision.