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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 3,430 of 6,545 testimonials

  • Nina Giallombardo

    09/20/2022
    Service: Garage Door Repair Columbus

    Precision scheduled an appointment the next evening. David was superb! He made repairs, communicated through out the job and was friendly and professional. I highly recommend Precision and David! Congrats on your home David ???? N.

  • Magaly Lopez

    09/20/2022
    Tech: Tom Palmer Service: Garage Door Repair Columbus

    I am not sure that I am completely content with the warranty service that I received yesterday. My garage door opened yesterday. However, your technician installed right side cable in my driveway rubbing against a portion of the metal frame. It may have an adverse effect on the cable durability. So, I am sorry, but I cannot give you a better rating.

  • Paul Sharp

    09/19/2022
    Tech: Tim Tomlinson Jr Service: Garage Door Opener Repair Columbus

    Quick response and Tim did an outstanding job. Was a real pleasure working with him

  • Jan Lanier

    09/18/2022
    Tech: Derek Mason Service: Garage Door Repair Columbus

    Derek the technician was wonderful. He responded kindly to my complicated family situation and adjusted his work plan to fit what I needed. He knew how stressed I was so he took care to explain everything and show me what he was talking about. I appreciate the timely service and attention to detail. The garage door gets lots of use & works perfectly now. I called this company because I’d seen the ads on TV. The service lived up to the promises highlighted in those spots, which is not always the case. All the parts needed to complete the repairs were available and the scheduling, which was a very important factor for me, was exactly as advertised.

  • Tim Detty

    09/18/2022
    Tech: Joseph Worely Service: Garage Door Repair Columbus

    I left something under our door and ended with cables and a roller coming off, I called Percision on a Saturday afternoon and they set up appointment for the next day! The repair guy (Joe) called and arrived a few minutes early,looked at the job and explained everything and did the repairs. I would recommend them to repair should we have any more issues! Thanks again!

  • Carolyn Ashmore

    09/17/2022
    Service: Garage Door Opener Install Columbus

    Open and honest feedback. Very nice staff from the person who answered the phone and made the appointment to the nice man who installed our new garage doors. Very nice experience and would recommend them to others.

  • Vivian Hawkins

    09/16/2022
    Tech: Sarah Crowe Service: Install Garage Doors Columbus

    Sarah Crowe was very through in her description of the door requested and installation. The appointment time went from morning through the website to 12-2pm confirmation later sent, to her arrival at 2:45pm. I guess if I had something else to do this would have been irritating, but I didn’t and she was very polite and quick.

  • Kevin Hollingshead

    09/16/2022
    Service: Garage Door Repair Columbus

    Dmitri was fantastic. Very professional and excellent service. Would highly recommend Precision for any of your garage door needs!!!!

  • Jason Patterson

    09/16/2022
    Tech: Derek Mason Service: Broken Garage Door Spring Repair Columbus

    Derek came out to my home in the evening to fix a broken spring on our garage door. The door was not functional and we could not get my wife’s car out and she had to leave for work first thing the following morning. Derek showed up super quickly and was EXTREMELY professional, courteous, and respectful of our home. He was able to fix our spring and get our door up and running again. The cost for the repair was quite high (which is my only knock on the experience), but i suppose its the price of having an emergency repair completed in the evening hours when nobody else is open or will come out to help. Regardless, the cost does NOT reflect negatively on Derek (as i presume its set by Precision and not the tech) – he was truly a life saver and i couldnt have asked for a better personal interaction in this emergency situation. Big thanks to Derek for helping us out in a pinch.

  • Paul Bookhout

    09/16/2022
    Service: Garage Door Opener Repair Columbus

    We had a new opener installed in August of 2021 and had the wireless app installed for remote garage door opening through our smart phone. All worked well until we upgraded our internet service to 5G a month ago. Now the phone app won’t work. This was the reason for the service call. Service tech stated that unfortunately there is no fix for this. Now I know that our opener/opener app won’t work with the 5G internet. Guess we’ll just have to live with the issue.