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Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

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Showing 3,130 of 6,545 testimonials

  • John Maynard

    03/08/2023
    Tech: Alana McGrath Service: Install Garage Doors Columbus

    Precision made getting a new garage door easy. Their price was best, but most important our sales person, Alanna, and the installer, Lashad Lake, were both very professional. All explained and no surprises. Lashad was friendly, on time, cleaned up, and did excellent work. We had a great experience and the new door is beautiful.

  • Chris

    03/07/2023
    Service: Broken Garage Door Spring Repair Columbus

    Great honest work and easy to follow and understand the recommendations that they made. They showed up in their promised time frame and called when they were on there way too. I would recommend them to anyone and use them and their services again.

  • Annette G.

    03/07/2023
    Service: Garage Door Opener Repair Columbus

    We were thrilled with the quick response from Precision. Our problem was fixed within 24 hours. Adam H. was our technician. He was courteous, informative and thorough. He took the time to thoroughly explain our issue and provided us with multiple options to fix it. I would recommend Precision for their high-quality people and products.

  • Diane Hendrickson

    03/06/2023
    Service: Garage Door Opener Install Columbus

    When my garage door would not close, a neighbor recommended Precision. They were very prompt in coming out and made suggestions on replacing the various parts. Since I didn’t want to mess with it again I told him to replace the motor, springs and all the parts. Glad the work was all done within a few hours. He even reprogrammed my car remote control for me. Thanks Gary

  • Lee Norton

    03/05/2023
    Service: Broken Garage Door Spring Repair Columbus

    Our entire experience was exceptional and even went beyond our expectations! Both the person answering the phone and our technician, Jason D. who came to do the repair work were as courteous and helpful as people can be. Jason was thorough in assessing the problems, not only identifying the primary problem, but thoroughly assessing the system overall, so that we could make intelligent decisions about all repairs that needed to be made. He fixed everything we asked him to in an efficient and thorough manner. The work left us with an even better functioning garage door system than we had when the existing one was installed. We’ve seen your advertising on tv and you definitely live up to your slogan–a name you can trust. The entire repair from our phone call to the service call being completed only took 2.5 hours. We definitely know we have someone we can trust when we need garage door repair in the future. THANK YOU!!

  • Patrick Beveridge

    03/05/2023
    Tech: Walker Furpahs Service: Broken Garage Door Spring Repair Columbus

    Walter, the technician who responded to the garage door problem, was professional, knowledgeable, friendly, efficient, and courteous. He answered all questions and together we arrived at a solution to our needs. We are quite satisfied with the service provided by Precision.

  • Myra

    03/03/2023
    Service: Garage Door Repair Columbus

    Jason fixed my garage door that had a broken cable. He was very friendly and professional. He explained the problem and exactly what was needed to get my garage door working again. He went above and beyond by replacing some old screws to fortify the door. If I ever have any problems with the door in the future I will request Jason.

  • Raymond Wayne taylor

    03/03/2023
    Service: Broken Garage Door Spring Repair Columbus

    on time and fixed my issues for a fair price

  • Anita M

    03/01/2023
    Tech: Derek Mason Service: Garage Door Opener Install Columbus

    We couldn’t be happier with the whole experience with Derek from Precision. He surpassed our expectations in every aspect. We love our new garage door opener.

  • B. and and P. Charles

    03/01/2023
    Service: Broken Garage Door Spring Repair Columbus

    Excellent service all around. Thank you! Prompt phone call, extremely nice phone receptionist, extraordinarily quick service. Technician was Gary, who knew our door’s issues from last year’s visit. He explained what had failed this time. It was per his assessment last year. He fixed it quickly. He also explained what would be next to repair. Thank you, Gary!