On a Saturday afternoon the spring on our double garage door broke. I called Precision and scheduled a time for 12 to 2 on Sunday. The technician arrived timely, looked at the door and within 25 minutes provided a list of the work required. After agreeing he went right to work and finished in the timeframe he had estimated. He was excellent, he explained everything he did and gave us tips on how to maintain everything. 5+ stats for sure! He ess courteous, professional, and friendly.
Showing 2,310 of 6,545 testimonials
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Robert Feiertag
04/08/2024
I was having problems with my door not opening. When I called, the person wasn’t sure she could get someone out right away. But she checked, and said someone could get there about 4 PM. Derek Mason was there shortly after 4. He took his time checking everything, and discovered the problem was a leak, which caused the system short out when there was a heavy rain. He then spent 3 hours, fixing some other problems. I was impressed by how well he know his business. I know that if I have further problems, or decide to upgrade, I’ll call Precision Garage Door….and ask for Derek!
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Glenna Stemen
04/08/2024
The same-day appointment to repair my garage door was very convenient for my schedule. The technician, Mike McClellan, arrived promptly, was very polite, and completed the replacement of the broken spring efficiently. I am extremely satisfied with the service.
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J.KayN.
04/07/2024
Hello, I cannot remember why I called Precision over 5 – 10 years ago, but I have used them 5 or 6 times for various problems since then. They have always come quickly (my calls always seemed urgent), this last time they were able to fix the door, text me a picture, while I had to be away. Perhaps more importantly, their pricing has always been fair and the people, from the office to the repair personnel, always pleasant and willing to take time to explain. I appreciate all of this.
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Nita Schwieterman
04/06/2024
Dustin did a fantastic job of identifying issues with my garage door and offering options…as well as explaining all work completed and how to use the new garage door opener. Also, did a great job on clean up …not leaving any debris behind. Appreciated the fact that I could speak to a live person when I made my first call to Precision Garage Door…and that they could schedule service the same day! Thank you!
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Steve S.
04/06/2024
Live operator answered my call. Quick response to our service call by a nearby tech.
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Vickie Beall
04/06/2024
Great customer service, courteous and professional. Garage door opener was installed without any issues and works great. No waiting for hours for someone to show up and no clean-up for me to do. I would highly recommend Precision Garage Door Service. Vickie
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Catherine Shields
04/05/2024
Chez was so good to work with. He is a delightful person.
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Melissa Brockman
04/05/2024
Charles “Chaz” was so helpful. He was called out under a warranty issue that ended up being a fuse. Super understanding and didn’t make me feel like a dummy. ???? had our garage door installed two years ago and have not had issues. They were at our house 20 minutes after I called!
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Glenn
04/05/2024
The service was fantastic. They came out the same day and arrived at promised time. The technician was professional and informative. He explained everything to me and let me know my options. Also made recommendations for future items I may want to consider. I will definitely recommend to friends and family. I am very satisfied with the quality of the service and product.