Trusted by Thousands of Homeowners

Always on time, always professional, and always solves the problem.

I needed work on two garage doors, after another central Ohio company went out of business leaving me with no alternatives for warranty work. Joshua was very professional and explained everything to me clearly. He was very detailed and understanding in regards to my financial concerns. After we went over some possible scenarios, I was able to make an informed decision based off of honest feedback. Would highly recommend precision garage door to family and friends. The work that was completed was done, timely, and within my budget constraints.

When my garage door spring broke Precision Garage Door was able to provide same day service and complete the needed repair. Thank you for efficient and knowledgeable service.

Mike, the Technician was very knowledgeable, professional and nice. He even returned the same day to address a minor glitch that could have waited until the next day. Very good guy and he went the extra mile!!

Carlos was knowledgeable and polite. He evaluated the situation and suggested a resolution with easy-to-understand pricing.

Danny Quinn was excellent. Very friendly and efficient. If all your employees are like him you are a very, very lucky business. I will recommend Precision to everyone I know.

I am the previous owner of Precision Door of Columbus. I owned the franchise for over 20 years before selling it to Scott 5 years ago. Also, we hired Tom Palmer.

Upselling and Ripoff Prices I followed the many glowing reviews about Scott and Precision Garage Door Service, so had them out to address a likely broken spring (big bang just like a broken spring, but no pieces visible). The good news: Scott came out within a couple hours of my online booking and the trip charge is a very reasonable $20. Also, Scott is a personable, interactive guy who likes to chat. The bad news: The whole trip was devoted to upselling unneeded and horrendously priced services. For each suggested service, it was all done under the guise of: “Well maybe it is a problem and maybe it isn’t, so it is up to you whatever you want to have done.” That is not what I need or expect from an experienced technician. I want to hear what is essential to do, and what is unnecessary. With all their experience, they should know much better than most homeowners. For example, Scott noted that there was some “dirt” around to torsion bar bearings, actually fine metal filings from wear. All true, all normal after 35 years years in service. But there was no sign of binding or free play in the bearings, so no reason to expect trouble. He quoted a price of $176 per bearing plate, noting that garage door parts were horrendously expensive. Bearing plates cost about $10 each at Home Depot or Amazon. The replacement time for two was to be about 1 hour according to Scott. That makes the labor rate for the work of about $300 per hour, more than many doctors and lawyers make. Scott thought that the spring should/could be changed, even though it was not broken and it was installed within the last two years. The cost for that? $392. The time for that work was 1/2 hour to 1 hour. The cost of garage door springs at Home Depot of Amazon? $40-$50. Again, a $300-$600 effective labor rate. My advice: steer away from Precision and find a company that knows what you need and charges what they should.

As it turned out, my 26 year garage door opener only had a hiccup and the technician was able to do a reset and had it operating in minutes. There was no charge for this, how nice! I had him give me estimates for new equipment and I will have Precision install it when my old opener fails again. This is a fine company.

I appreciated the politeness and honesty and attention to detail.